Retail Execution Manager

What you'll do

A successful Field Operations Manager will have a strong understanding of Canadian Tire retail operations and the Dealer model. The Field Operations Manager leads with integrity, authenticity, and empathy to foster a customer-centric brand standard that is fairly and consistently applied across their region. They are resilient, curious, self-driven, and committed to continuous development to remain at the forefront of retail excellence. In addition, you will oversee a field team, ensuring effective leadership, development, and alignment with organizational goals. Partnering with the regional vice president on operational goals in the market.

• Maintain an ethical and collaborative relationship between the Dealers and Corporation.
• Champion the execution of Canadian Tire’s True North Strategy, prioritizing Customers at the Core to enhance the overall customer experience.
• Partner directly with RVP building regional priorities and capacity to help plan and achieve corporate priorities.
• General understanding of the market, demographics, and competitive landscape.
• Ensure aligned corporate objectives are understood through written, verbal, and in-person communication.
• Lead and support a team of Retail Execution Managers, ensuring alignment with strategic goals and operational excellence.
• Drive team engagement and accountability through regular communication, feedback & performance tracking while acting as the primary escalation point for Retail Execution Managers.
• Develop and maintain strong operational expertise, ensuring the team is proficient in all operational programs and processes.
• Build strong partnerships with Regional Vice Presidents to drive strategic alignment & priorities across the region.

What you bring

• A self-driven leader with the ability to work independently, prioritize time and tasks across multiple locations through strong time management and organizational skills.
• Takes personal accountability to resolve or identify issues, concerns, and challenges escalated from the store and field team.
• Ability to recommend effective solutions and leverage additional resources to overcome operational challenges in all areas of the business.
• Provide constructive feedback on barriers to the adoption of corporate programs and offer recommendations to overcome these barriers to key stakeholders.
• Strong capability to lead in an ambiguous environment and create clarity out of complexity.
• Strong collaboration and timely effective communications skills.
• Demonstrated experience in leading and developing a high performing operational field team.
• Curious forward thinker about store operational trends in the industry.
• Minimum of 10 years in operational experience in Canadian Tire or equivalent retail.
• 5 years of people management experience.
• Required to travel extensively within and, at times, outside of assigned region.
• Demonstrated ability to influence outcomes without authority.
• Ability to interpret data, gain insights, and provide recommendations.
• Understanding the financial levers of a retail store.
• Ability to manage and adhere to a travel expense policy.
• General understanding of current and emerging technology.
• Strong written and verbal communication skills.
• Proven experience in leading and developing high-performing teams.
• Experience leading field teams across multiple regions.
• Strong interpersonal and leadership skills to effectively manage and develop team members.
• A valid driver’s license and access to a vehicle are required.

We’re always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs
• Performance incentives, Continuing Education Programs
• Other perks to support your well-being
• Career growth opportunities and product discounts

Broadband Salary Range: $64,000 – 106,000.

Our typical hiring range is between $64,000 and $70,000. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.

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This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.