Risk Prevention and Safety Supervisor

Risk Prevention and Safety Supervisor

Nordik Spa Village

For those who dream of being somewhere else, Nordik Spa Village is a haven of well-being. Offering the largest selection of mind and body wellness experiences in North America, Nordik Spa Village allows you to reconnect with the elements, with each other and with yourself. It offers a refuge from modern life and a chance to give life a break.

Join us!

When you work at Nordik Spa Village, you don't just earn a job, you find a family. We pride ourselves on having one of the warmest and most welcoming communities and our guests truly appreciate it. We strive to provide excellent care to our guests and ensure the well-being of our employees who are our artisans.

Who we are

Our mission is to give our guests a moment of respite by providing a refuge from the pressures of modern life where they can rediscover their own well-being and, as a result, live happier, longer lives. Your role as a craftsman in our nature spa is to cultivate peace. Here at Nordik Spa Village, we are a passionate and dedicated team. We are always enthusiastic, helpful, conscientious, discreet and above all respectful. We care deeply about each and every guest and fellow artisans in our wellness spa.

What We’re Looking For

We are seeking a Supervisor who plays an active role in supporting and guiding the team. You will be present to lead, intervene, train, and ensure thorough operational follow-up. Your hands-on leadership will make a meaningful difference in incident prevention, maintaining a safe environment, and enhancing the overall guest experience, in collaboration with the Coordinator.

What You’ll Do

Key Responsibilities

• Maintain an active presence on the floor and consistent communication with the team
• Supervise and support a team of approximately 10 agents
• Assist the team in sensitive or complex situations
• Conduct patrols and intervene as needed
• Participate in recruitment, onboarding, and training
• Ensure follow-up on the emergency plan and train staff
• Collaborate with teams to ensure a safe guest experience
• Review and approve incident reports
• Contribute to performance evaluations with the Director
• Represent the department on committees and initiatives
• Perform any other related duties as required by operational needs

Health and Safety

• Support the achievement of health and safety objectives
• Apply emergency procedures when required
• Follow the prevention plan and OHS policies
• Inform staff of safe work practices

Quality, Improvement, and Ethics

• Perform duties in accordance with policies and procedures
• Contribute to process improvements through suggestions

Profile We’re Looking For

• Minimum of 3 years’ experience in security (hospitality or wellness environment is an asset)
• Service-oriented approach with professionalism, discretion, and care
• Strong stress management and quick decision-making skills
• Excellent observation, listening, and communication abilities
• Valid BSP security license and up-to-date First Aid certification
• Strong attention to detail and quality
• Aptitude for manual and technical work
• Autonomous with strong organizational skills
• Excellent communication and teamwork abilities
• Bilingual (French and English)

Salary

According to the current salary scale, in addition to Nordik Spa Village benefits.

Work Schedule

Full-time position (40 hours/week) with a variable schedule (days, evenings, nights, weekends, and holidays);

How to Apply

Please submit your résumé and cover letter by clicking “Apply” below.