Room Attendant, Housekeeping - Seasonal, Full-Time

Company Description

Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic château-style, green-clad copper roof and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!

Job Description

Seasonal Guest/Room Attendant (Housekeeping)

As a Seasonal Guest/Room Attendant in Housekeeping, you play a vital role in delivering the luxury experience that defines Fairmont Hotel Vancouver. You are responsible for maintaining the cleanliness, comfort, and presentation of guest rooms and suites in accordance with established housekeeping and Fairmont brand standards.

In this role, you help create memorable stays by ensuring every guest enters a clean, comfortable, welcoming, and thoughtfully prepared room. Your attention to detail and commitment to exceptional service contribute to the overall guest experience.

Join Fairmont Hotel Vancouver, where seasonal opportunities offer hands-on experience in luxury hospitality and the chance to work alongside a dedicated team in our iconic Castle in the City.

What’s in It for You

• Seasonal full-time position for approximately three months, from November 2026 to February 15, 2027
• An inclusive, empowering, and positive company culture where people are at the heart of everything we do
• Opportunity to work with experienced hospitality professionals in a luxury hotel environment
• Competitive hourly pay starting at $28.60, increasing to the full rate of $35.75 upon successful completion of three (3) months of employment
• Complimentary meals during shifts through the Colleague Dining Program
• Discount program offering up to 50% off select Pacific Northwest food & beverage venues
• Opportunity to work in a landmark luxury hotel established in 1939
• Access to learning and development programs through Accor Academies
• Participation in Corporate Social Responsibility initiatives

What You’ll Be Doing

• Provide courteous, professional, and attentive service to guests while respecting their privacy and personal belongings
• Clean and prepare assigned guest rooms and suites in accordance with established cleanliness, presentation, and service standards
• Make beds, replace linens and towels, clean bathrooms, dust furniture, vacuum floors, and replenish guest amenities and supplies
• Complete assigned rooms efficiently while maintaining established quality and productivity standards
• Respond to guest requests promptly and professionally, referring requests or concerns to the appropriate team members when required
• Ensure guest rooms are properly maintained and ready for occupancy, with attention to cleanliness, comfort, and presentation
• Follow established procedures for guest privacy, room access, lost and found, and the security of guest belongings
• Identify and report maintenance deficiencies, damaged furnishings, and safety concerns promptly
• Maintain cleanliness and organization of housekeeping carts, equipment, supply areas, and linen rooms
• Handle, transport, and replenish linens, towels, amenities, and cleaning supplies as required
• Use cleaning chemicals and equipment safely and in accordance with WHMIS requirements and established health and safety procedures
• Communicate room status, guest requests, and operational concerns to the appropriate Housekeeping team members
• Support smooth daily operations through teamwork and flexibility
• Perform other related duties within the scope of the position, as assigned

Training, Attendance & Performance Expectations

• Complete required onboarding, safety, and housekeeping training in accordance with established training schedules
• Participate in ongoing skills development and brand standard refreshers
• Maintain consistent attendance, punctuality, and shift reliability
• Be available for peak operational periods, including weekends and holidays
• Perform assigned duties in accordance with established housekeeping quality, productivity, and service standards

Qualifications

What We’re Looking For

• A warm, service-oriented personality (previous housekeeping experience in a hotel environment is an asset but not required)
• Strong attention to detail and pride in delivering high-quality work
• Ability to provide courteous and professional service while respecting guest privacy
• Excellent time management and organizational skills
• Strong communication and teamwork abilities
• A proactive, solution-oriented mindset
• Reliability, punctuality, and a strong sense of responsibility
• Ability to work independently and efficiently in a fast-paced environment
• Ability to follow established cleaning procedures, safety guidelines, and service standards
• Flexibility to work rotating shifts, including early mornings, evenings, weekends, and holidays
• Ability to communicate effectively in English to understand instructions, follow safety procedures, and respond to guest requests

Applicants must be able to commit to the full seasonal period (November 2026 through February 15, 2027).

Physical Demands of the Role

• Ability to perform physically demanding work throughout the shift
• Standing and walking for extended periods
• Frequent lifting and carrying up to 30 lbs
• Regular bending, kneeling, reaching, pushing, and pulling
• Use of stairs, service elevators, and ramps as required
• Repetitive cleaning tasks including bed-making, vacuuming, and scrubbing
• Ability to push and maneuver housekeeping carts and safely operate cleaning equipment throughout the shift

Additional Information

Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Recruitment Accommodations:

Fairmont Hotel Vancouver is committed to an inclusive and accessible recruitment process. If you require an accommodation at any stage, including when completing an assessment or attending an interview, please contact our People & Culture team. We will work with you to understand your needs and support your participation. All accommodation requests will be handled confidentially.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS