RQ08300 - Systems Testing/QA Specialist - Senior

Responsibilities:

· Lead QA in development projects and release cycles as an application subject matter expert.

• Ensure digital applications are fully tested and conform to WCAG standards with the common goal of ensuring frictionless implementation of technology across the organization.
• Contribute as an active team member to Agile projects. Be accountable for understanding user story content, determining test approaches, creating tasks, and providing daily progress updates to team members.
• As an accessibility tester, work closely with developers and designers to suggest modifications or improvements to enhance the products accessibility. Ensure accessibility considerations are integrated into the development process.
• Evaluate testing strategy, overall user experience of the product. This includes assessing usability aspects such as navigation, interaction design, and overall user satisfaction.
• Design, write, execute, and validate test cases, document results, create any required defects, and assign them to the development team for review. Test cases may be executed on a variety of technologies including desktop, mobile etc.
• Research new tools, techniques, and guidelines to enhance testing skills and keep pace with evolving accessibility standards.
• Responsible for conducting training sessions or workshops to educate developers, designers, and other stakeholders about best practices for creating accessible digital products.
• Collaborate with the project team to ensure product backlog prioritization and business analysis materials (e.g., agile user stories/requirements, specifications, etc.) have appropriate detail to achieve project objectives.
• Interact with key business & technology stakeholders for providing demos and workshops that reflect the needs of both the business and end-customers.
• Participate in Agile-Scrum practices such as daily stand-ups, grooming, planning, and sprint retrospectives.

· Support teams with Accessibility standards remediates for the I&IT solution.

• Collaborate with Cyber Security and OPS Information Technology Partners to remediate application safeguards such as Threat Risk Assessment and Penetration testing recommendations.
• Develop and maintain mobile applications that adhere to Web Content Accessibility Guidelines (WCAG) from inception through the entire product lifecycle.
• Ensure project not only meets compliance standards but also reflects a dedication to inclusive design principles, making digital products usable by the widest possible audience throughout their entire lifespan.

· Lead in interpreting and advising on accessibility standards, principles, techniques, and best practices, including WCAG.

· Knowledge transfer and documentation as requested by the Project Manager and Manager

• Support new team members and management with necessary documentation and demos needed to learn and onboard the product with stakeholders.
• Lead consultations with XD Lab team, usability testing activities from a Cognitive and Visual perspectives as well.
• Coordinate the development of business systems/applications including assisting team members through the systems development life cycle.
• Ensure Azure Devops tools and test suite are updated.

· Provide guidance in automating test cases where possible.

Public Sector Experience

· 5+ years of experience working in the healthcare industry, specifically in maintaining and supporting systems such as Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and Ontario Healthcare Reporting Standards (OHRS) compliant.

· Knowledge of personal health information protection , Accessibility legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health information, preferred

5 points

Web Accessibility Expertise

· 10+ years experience with I&IT Solutions development, digital accessibility subject matter expert.

• IAAP Certified Professional in Accessibility Core Competencies (CPACC).
• Knowledge of accessibility-related legislation such as the Accessibility for Ontarians with Disabilities Act (AODA).
• Working experience with disability-related issues with respect to digital accessibility, assistive technologies, and universal design.
• Excellent working experience and knowledge of WCAG 2.X A/AA assessments on web applications.
• Industry expertise on Accessibility Standards & be able to serve as a digital accessibility subject matter expert for web applications and native mobile apps (iOS and Android).
• Able to review code changes from an accessibility perspective, particularly monitoring updates to iOS and Android accessibility features.
• Expertise in facilitating role-specific accessibility training.
• Demonstrated experience in leading usability testing with end users, collaborate & coordinate testing activities from a Cognitive and Visual perspectives and people with other disabilities.
• Able to conduct design reviews and provide feedback.
• Experience in developing accessibility acceptance criteria for user stories, testing strategy, scope for project delivery.

· Collaborate with other accessibility coaches & divisions within organizations for consistent guidance and alignment.

35 points

Technical Expertise and Guidance

· Hands on experience with Agile tools such as Azure Devops, Jira and other tools. Experience with integrating accessibility testing into unit tests and agile development processes.

• Ability to create test strategy, test cases, and execute testing to ensure product meets all accessibility, functionality testing goals.
• Passion for digital accessibility & experience leading large-scale projects and stakeholder communications.
• Experience evaluating web apps and native mobile apps for WCAG 2.1/2.0 AA conformance.
• Proficiency in testing with Voiceover and screen readers.
• Experience with industry standards and accessibility testing tools.
• Strong understanding of iOS and Android accessibility APIs.
• Ability to write accessibility recommendations.

· Experience training opportunities to promote team self-sufficiency.

35 points

Communication and Interpersonal Skills

· Excellent interpersonal and written communication skills.

• Ability to collaborate with business partners, internal technical teams. Provide demos and training as needed.
• Strong verbal and written communication skills.
• Strong interpersonal and negotiation skills.
• Strong consulting skills to engage with all stakeholders.
• Interact professionally with a diverse group of executives, client managers and subject matter to determine needs and desired changes.
• Strong attention to detail, organizational and project management skills, with the ability to project lead multiple key projects effectively and simultaneously.
• Excellent data analytical skills and research skills with the ability to interpret and present a strong story.
• Confident and effective communication (written & verbal) and interpersonal skills.
• Goal, metric and results-oriented, with the ability to establish a keen sense of responsibility, accountability, and engagement among teams.
• Fluent in English and/or French

· Internal/external stakeholder engagement and relationship management; building trusted partnerships across multiple areas.

25 points

MUST HAVES:

Knowledge of accessibility-related legislation such as the Accessibility for Ontarians with Disabilities Act (AODA).

10+ years experience with I&IT Solutions development, digital accessibility subject matter expert.