Rural West Casual Guard

Role Overview

Healthcare facilities rely on dependable security professionals to keep staff, patients, and visitors safe. As a Casual Security Guard supporting healthcare sites across Southern Alberta's Rural West region (including Pincher Creek, Crowsnest Pass, Cardston, Raymond, and Fort Macleod), you will serve as a calm, protective, and reassuring presence in community healthcare environments.

This role is ideal for individuals who enjoy staying physically active, communicating with diverse groups of people, and resolving challenging situations with empathy and confidence. Because this is a casual position with rotating day and overnight shifts, it offers flexibility while allowing you to perform meaningful work that directly impacts local healthcare communities.

What Success Looks Like

In this role, success means maintaining a safe, welcoming environment through proactive observation, outstanding customer service, and steady composure during emergencies.

Day-to-Day Responsibilities

• Conduct Active Patrols: Perform thorough interior and exterior foot patrols across large facilities, which includes walking up to 18 to 20 kilometers and climbing multiple flights of stairs per shift.

• Assist Patients and Visitors: Provide customer service, direct visitors, handle lost-and-found inquiries, and support facility staff with everyday security needs.

• De-escalate Conflict: Use calm verbal communication to resolve tense situations, manage distressed individuals, and enforce site policies safely.

• Respond to Emergencies: Quickly respond to security alarms, medical alerts, and critical incidents. Provide basic first aid when necessary and collaborate effectively with police, fire, and paramedic responders.

• Maintain Accurate Logs: Write clear, objective incident reports and log site activities using two-way radios and digital reporting applications.

Long-Term Impact

Over time, you will build strong rapport with healthcare staff and community members, contributing to a reliable culture of safety across regional sites.

Position Requirements

Must-Have Qualifications

• Legal Authorization: Authorized to legally work in Canada.

• Licensing: A valid Alberta Security License, or the ability to successfully obtain one prior to employment.

• Physical Capability: Ability to walk 18 to 20 kilometers per shift and climb stairs regularly.

• Shift Flexibility: Ability to work a flexible rotation that includes both day and overnight shifts.

• Communication: Strong verbal and written English skills to de-escalate crisis situations and produce accurate incident reports.

• Emergency Response: Proven ability to remain composed, exercise good judgment, and act decisively with minimal supervision during emergencies.

Nice-to-Have Qualifications

• Current Standard First Aid and CPR Level C certification.

• Prior experience in security, customer service, or healthcare environments.

• A valid driver's license and reliable access to transportation for travel across regional sites.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Ready to Apply?

If you are a motivated, community-minded individual looking to make a real difference in local healthcare settings, we would love to hear from you. Submit your application today to join our team.