Sales Coordinator

Location:

Ville Saint-Laurent, QC

About Us:

Cha’s Organics is a leader in the Canadian health food marketplace, offering a diverse range of organic, vegan, and gluten-free products. As a Canadian small business making a global impact, we are committed to quality, sustainable sourcing, and ethical practices. Our growing team in Ville Saint-Laurent is seeking a self-motivated Sales Coordinator with strong organizational skills and a collaborative approach.

Summary of Role:

The Sales Coordinator supports sales initiatives and retail activations by coordinating work across Sales, Marketing, Operations, Finance, retailers, and external partners. The role tracks responsibilities, deadlines, materials, approvals, product information, and follow-ups to help ensure work is completed on time.

The Sales Coordinator also supports day-to-day sales activities in Canada and the U.S., including GS1 requirements, retailer and distributor forms, platform coordination, inventory forecasting, and sales reporting.

Key Responsibilities:

Sales & Retailer Coordination

• Coordinate sales and marketing activities, product launches, seasonal priorities, and retailer communications across Canada and the U.S.
• Track new item forms, listing forms, sales forms, order forms, program applications, and complimentary sample requests
• Follow up on submissions and retailer requirements, keeping records of deadlines, approvals, and outstanding items
• Ensure requests and feedback are directed to the appropriate internal team or owner

GS1, Product Data & Platforms

• Coordinate and maintain GS1 listings
• Coordinate with internal teams to collect and verify product data, images, measurements, and supporting documentation
• Maintain organized, up-to-date information across GS1, Asana, Dropbox, and other shared platforms
• Track deadlines and follow up on missing information, approvals, or updates

Project & Inventory Coordination

• Maintain project boards, calendars, launch trackers, and shared documentation
• Track owners, milestones, deadlines, approvals, dependencies, and open tasks; flag overdue items and escalate unclear ownership or delays
• Support inventory forecasting by compiling current demand and promotional expectations, and sharing relevant information with Sales, Purchasing, and Operations
• Prepare meeting agendas, notes, decision logs, and action-item trackers as needed

Retail Activations & In-Store Demos

• Coordinate in-store activations, demos, and trade show logistics with internal teams, agencies, and retail partners
• Confirm event details, owners, deadlines, approvals, materials, and next steps
• Track activation supplies and follow up with the responsible owners to ensure timely ordering and delivery
• Collect and share post-event reports, and escalate risks or delays

Financial Tracking & Sales Analysis

• Track sales-related discounts, deductions, promotional costs, chargebacks, claims, credits, margins, and activation expenses
• Capture and organize sales data to support reporting, sales analysis, and ROI analysis
• Coordinate with Sales and Finance to clarify reporting questions, investigate discrepancies, organize supporting documents, and follow up on disputes
• Prepare summaries and reports as directed by management; escalate items requiring approval
• Coordinate financial information but do not approve discounts, credits, chargebacks, pricing exceptions, budgets, or other financial commitments unless authorized by management

Reporting & Administrative Support

• Maintain KPI trackers and prepare reports, dashboards, and summaries on activations, demos, promotions, sales, and financial results
• Support post-activation and post-campaign reviews by organizing results, costs, learnings, and stakeholder feedback
• Maintain templates, checklists, contact lists, and standard operating documents
• Provide other coordination support related to the role, as assigned by management

Skills and Qualifications:

• One to three years of experience in sales or project coordination in in the CPG, food and beverage, or retail industries
• Strong organizational skills, attention to detail, and ability to manage deadlines across multiple stakeholders
• Excellent written and verbal communication skills
• Working knowledge of spreadsheets, project management tools, and shared documentation systems
• Comfort working with sales data, margins, discounts, promotional costs, chargebacks, and deductions
• Sound judgment in following up and escalating discrepancies, delays, or unclear responsibilities
• GS1, product data, retailer forms, Asana, Dropbox, reporting, or ROI analysis experience is an asset
• Bilingual communication skills in English and French

Benefits and Conditions of Employment:

• Full-time, permanent position
• Primarily in-person work at our Saint-Laurent, QC office
• Occasional travel or off-site work may be required for activations, demos, trade shows, or other company events
• Salary negotiable, based on experience
• Group health and dental benefits
• Supportive, casual work environment, kitchen facilities on site, closed office
• Onsite parking available

If you’re driven to make an impact in a values-driven company with a global reach, we would love to hear from you. Apply today to join Cha’s Organics in Ville Saint-Laurent!