Sales Representative

About the job

"ChocoLand is a Canadian supplier of premium dessert and bakery ingredients, proudly serving bakeries, cafés, pastry chefs, dessert professionals, and food manufacturers across Canada.

We specialize in a carefully selected range of high-quality ingredients, including chocolate spreads, pistachio creams, Lotus creams, fruit fillings, dessert sauces, and other specialty products designed for professional use.

At ChocoLand, quality, consistency, and performance are at the heart of what we do. We source dependable ingredients that deliver exceptional flavour and reliable results, helping our customers create outstanding desserts, baked goods, and specialty products.

Our mission is to support dessert creators and food businesses with premium, innovative ingredients that inspire creativity, enhance product quality, and help their creations stand out in a competitive market."

About the Role

Chocoland is seeking a motivated and customer-focused Sales Representative to support sales growth and develop strong customer relationships within the baking and confectionery industry.

The successful candidate will promote our range of baking supplies, identify new business opportunities, provide excellent customer service, and work closely with the warehouse team to ensure accurate order processing and timely delivery.

Key Responsibilities

• Build and maintain long-term relationships with bakers, chefs, cafés, catering companies, and retailers.
• Promote our range of baking and confectionery supplies and recommend products based on customer needs.
• Conduct product presentations, provide samples, and follow up with prospective customers.
• Process customer orders accurately and respond to customer inquiries promptly.
• Coordinate with the warehouse team to support accurate order preparation and timely delivery.
• Identify and pursue new sales opportunities while developing existing customer relationships.
• Conduct client visits and attend local industry events to develop business opportunities and increase brand awareness.
• Maintain accurate sales activity records and report customer feedback, market trends, and competitor activity to management.
• Perform other duties as assigned.

Qualifications and Skills

• Previous experience in sales or customer service; experience in the food, baking supply, or confectionery industry is preferred.
• Excellent written and spoken English is a mandatory requirement for effective communication with customers, colleagues, and business partners.
• Strong communication, interpersonal, and customer relationship management skills.
• Knowledge of baking, pastry, chocolate, or confectionery products is a strong asset.
• Basic computer skills, including Microsoft Office and CRM systems.
• Ability to work independently and collaboratively within a small team.
• Strong organizational skills, initiative, and a customer-focused approach.
• Familiarity with Odoo or other ERP systems is an asset.
• Arabic language proficiency is an asset for supporting customer relationships and business development in Middle Eastern markets.
• French language proficiency is an asset for communicating with French-speaking customers and supporting business development opportunities.

How to Apply

Interested candidates are invited to submit their applications through LinkedIn. We look forward to connecting with sales professionals who are eager to contribute to our continued growth.