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Publié le mois dernier

Scheduling Coordinator

@ S.R.T. MedStaff

Toutes ses offres Site Web

Toronto, Ontario

50k $/anTemps plein
Postuler
SIGNAUX

En bref

S.R.T. MedStaff is hiring a full-time Scheduling Coordinator in downtown Toronto to schedule personal support workers for patients and track patient satisfaction. The role manages high call volume and coordinates care with families, agency supervisors and clients. The posting states a starting salary of $50,000 annually, commensurate with experience, plus benefits including an RSP matching program.

Salaire :

À partir de 50 000 $ par année

Responsabilités :

  • Schedule PSWs for patients by area, availability, skill set and language
  • Manage high volume of incoming calls about service requests and changes
  • Manage patient feedback calls
  • Forward patient issues to managers or supervisors
  • Liaise with agency supervisors and staff

Résumé des exigences :

  • Previous customer service or call centre experience
  • Strong verbal and written communication
  • Experience as a scheduling or client care coordinator
  • Organizational and problem-solving skills
  • Proficiency with MS Office required
  • University degree or post-secondary preferred

Outils et compétences

MS Office
Source et dates

Site carrière / système de candidatures · jazzhr

Date publiée par l’employeur
2026-10-04
Première détection par notre source
2026-10-09
Mise à jour du dossier source
2026-10-23

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
FormationBaccalauréat (préféré)
Avantages mentionnésFormation payée

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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S.R.T. MedStaff

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Join a team, not an agency.

Description complète de l’entreprise

Since 1981, S.R.T. MedStaff has been a trusted leader in the health care community providing a comprehensive range of nursing and personal care services. We have built a reputation for excellence in quality of care and delivery of service. S.R.T. MedStaff is fully accredited with exemplary status by Accreditation Canada. Our people are in high demand. Hospitals know they can trust S.R.T. MedStaff to provide an exceptional level of care and personal attention. These same trusted professionals are also available to care for your loved ones in the comfort and privacy of their own homes or during their stay in a health care facility. Our commitment to our clients is reflected in our people. They have made S.R.T. MedStaff the first choice of families for their loved ones and the first choice of hospitals for their staffing needs. For more than a decade, S.R.T. Med-Staff has been ranked #1 by nurses in Toronto (Summit Strategy Group) in every category: #1 for best overall agency #1 for having the best quality health care professionals #1 for having the best specialty nurses

Abonnés LinkedIn
7 935
Personnes associées sur LinkedIn
250
Bureaux déclarés
  • 2 Bloor St West, 28th Floor, Toronto, Ontario M4W3E2, CA
Catégories d’activité
  • Service Industry
  • Health Care
  • Medical
  • Home Health Care
  • Nursing and Residential Care
Autres noms enregistrés
  • S.R.T. MedStaff
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

Since 1981, S.R.T. MedStaff has been a trusted leader in the health care community providing a comprehensive range of nursing and personal care services. We have built a reputation for excellence in quality of care and delivery of service. S.R.T. MedStaff is fully accredited with exemplary status by Accreditation Canada. Our people are in high demand. Hospitals know they can trust S.R.T. MedStaff to provide an…

ChampValeur
SecteurHospitals and Health Care
Taille1,001-5,000 employees
Siège socialToronto, Ontario
Type d’organisationPrivately Held
Fondée en1981
Offres sur Jobsy16
LinkedInVoir la page
Description

About S.R.T. MedStaff
S.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!

Why Join S.R.T. MedStaff?
S.R.T. MedStaff provides diverse opportunities and strong career path development in a variety of professional streams, along with excellent salary and benefits such as:

  • Permanent full-time position in a reputable healthcare agency
  • RNAO Best Practice Spotlight Organization
  • Accredited by Accreditation Canada with Exemplary Status
  • Competitive salary
  • Weekly direct deposit
  • Benefits package
  • RSP matching program
  • Perkopolis member
  • Employee perks
  • Extensive on-the-job training and educational opportunities about patient care services
  • Staff appreciation events
  • Supportive team environment

Job Summary:
Reporting to the Senior Manager of Client Services, the Scheduling Coordinator plays a critical role in ensuring appropriate scheduling for patients and evaluating ongoing patient satisfaction. We are currently looking for Scheduling Coordinators to join our dynamic team in the heart of Toronto Downtown.

Compensation:
Salary starting from $50,000 annually, commensurate with experience

Responsibilities:

  • In collaboration with the patient/family/caregiver help set up patient care service by scheduling PSWs according to their geographical area/availability/skill set/language, etc.
  • Manage incoming requests to initiate service from referral sources and private patients.
  • Manage a high volume of incoming phone calls from patients, field staff, hospital clients, OHaH, etc. regarding service requests/changes and general inquiries.
  • Adjust patient schedules and share information with those in the patient’s circle of care, as needed for the delivery of service.
  • Manage calls pertaining to patient feedback.
  • Obtain information on patient issues/concerns and forward to a manager/supervisor as per agency protocol.
  • Liaise with agency supervisors and other staff to communicate patient and/or agency information.


Qualifications:

  • University degree or post-secondary education preferred.
  • Previous work experience in a customer service setting and/or call center setting.
  • Strong customer service and communication skills, both verbal and written.
  • Experience working as a Scheduling Coordinator, Client Services Coordinator, or Client Care Coordinator.
  • Effective organizational and problem-solving skills with ability to prioritize tasks.
  • Ability to learn quickly and adapt in a multitasking, fast-paced, and changing environment.
  • Proficiency with Information Technology including MS Office Suites is required.
  • Medical terminology and a second language are considered assets.


We thank you for applying to S.R.T. MedStaff. We will review all applications. Only those applicants selected for further discussion will be contacted. S.R.T. MedStaff is committed to creating an inclusive and diverse work environment and meeting the needs of persons with disabilities. If you require any accommodation in the application process, please let us know in advance.

Texting Privacy Policy and Information:

  • Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
  • Message frequency will vary depending on the application process.
  • Msg & data rates may apply.
  • OPT out at any time by texting "Stop".

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