Publié le mois dernier
Security Command Centre Operator
@ Paladin Security Group
Vernon, Colombie-Britannique
En bref
Paladin Security Group is hiring experienced Security Command Centre Operators on a part-time basis to coordinate emergency response, monitor alarms and video, and dispatch resources to client facilities across the province. The role runs 24/7 and requires security licensing, integrated security systems experience and strong discretion. Uniforms and a learning management system are provided.
Responsabilités :
- Monitor alarm events, live incidents and surveillance video
- Dispatch emergency services and security staff
- Handle after-hours service requests and triage system issues
- Maintain detailed incident logs and evidence reports
- Conduct daily compliance audits
Résumé des exigences :
- BC Security License or ability to obtain
- Minimum 1 year security industry experience
- Minimum 6 months security control centre experience
- Minimum 6 months with integrated security systems
- Experience with access control and alarm software
Outils et compétences
Avantages mentionnés
Source et dates
Type de source non vérifié · joblink
- Date publiée par l’employeur
- 2026-09-24
- Première détection par notre source
- 2026-10-12
- Mise à jour du dossier source
- 2026-10-12
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Expérience | 1 an(s) et plus |
| Horaire | jour, soir, jours fériés, fins de semaine, nuit |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Permis et certifications | BC Security License |
| Avantages mentionnés | Rabais employé, Formation payée, Uniforme fourni |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Paladin Security Group
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Making the World a Safer & Friendlier Place
Description complète de l’entreprise
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry. About Us Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast. Our Mission Paladin’s mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients’ safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
- Abonnés LinkedIn
- 53 403
- Personnes associées sur LinkedIn
- 5 693
- Bureaux déclarés
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- Autres noms enregistrés
- Paladin Security Group Ltd
- Spécialités
- Security Guards
- Specialized Security
- Security Systems
- and Investigations
- Le profil indique une agence de recrutement
- Non
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective…
| Champ | Valeur |
|---|---|
| Secteur | Security and Investigations |
| Taille | 10,001+ employees |
| Siège social | Burnaby, British Columbia |
| Type d’organisation | Privately Held |
| Fondée en | 1976 |
| Spécialités | Security GuardsSpecialized SecuritySecurity Systemsand Investigations |
| Offres sur Jobsy | 40 |
| Voir la page |
We are seeking experienced Operators, in this role, you will be coordinating the emergency response, monitoring, and dispatching the appropriate resources to our client facility across the province. Our Security Command Centre (SCC) ensures a 24/7 communication link between client field staff, management, on-call personnel, and various subcontractors. Our Security Command Centre provides a centralized point of contact for any security incident that occurs on or in relation to a client facility or property. Our Operators must have the ability to direct, communicate, and instruct officers in the field. This position requires that all Operators be prepared to provide an exceptional level of customer service and support to both internal and external customers, as well as other Paladin employees.
What We Offer
- Competitive wages
- Uniforms provided at no cost
- Development and training through Paladin's Learning Management System
- Opportunities for career growth in the field or corporate
- Extended health and dental benefits
- Employee and Family Assistance Program
- Exclusive discounts for employees
Responsibilities
- Monitor alarm events, live incidents, and surveillance video
- Dispatch emergency services and security staff when needed
- Handle after-hours service requests and triage tech/system issues
- Maintain detailed incident logs and evidence reports
- Operate integrated software platforms (CCTV, Access Control, Intrusion)
- Manage high-volume communication via phone, email, and internal systems
- Conduct daily compliance audits
- Remain calm, organized, and professional in high-stress scenarios
- Other duties as required to meet operational needs
Qualifications
- BC Security License or ability to obtain
- Minimum 1 year of work experience in the security industry
- Minimum 6 months of security control centre or command center work experience (please note that call centre / customer service alone is not sufficient)
- Minimum 6 months of experience administering security access software (e.g., Lenel, GE, DSC, Keyscan) with resource-dispatching / deployment experience
- Minimum 6 months using integrated security systems (CCTV, access control, intrusion detection)
- Operational knowledge of alarm receivers and servers (e.g., BOSCH, Milestone)
- Experience working with Photo ID software, hardware, and HID card systems
- Experience programming and monitoring integrated software (e.g., Lenel, Bold, DSC, GE, Europlex, Keyscan)
- Strong computer proficiency, especially in Microsoft Office; minimum typing speed of 40 wpm
- Positive customer service experience in a professional environment
- Strong time management, organizational, and prioritization skills
- Ability to work independently in high-pressure, fast-paced environments
- High level of discretion and confidentiality in handling sensitive information
- Legal authorization to work in Canada
#ON1
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