Publié il y a 4 jours
Security Dispatch - Toronto Eaton Centre
@ Paladin Security Group
Toronto, Ontario
En bref
Paladin Security Group is hiring a full-time Security Dispatcher for Toronto Eaton Centre. The role coordinates radio, phone and CCTV-driven responses to incidents across a high-volume retail property. The posting states a rotating four-week schedule of 12-hour day and night shifts, a $24.00/hr rate, and a 88-hour averaging agreement for overtime.
Salaire :
24 $ de l’heure
Responsabilités :
- Monitor radio, phones and security systems to respond to incidents
- Dispatch security personnel to alarms and service requests
- Track incidents from start to resolution with updates
- Maintain logs, incident reports and daily activity records
- Escalate incidents to supervisors, emergency services or management
Résumé des exigences :
- Three years' supervisory, dispatch or team lead experience in large commercial settings
- Ontario Security License (or ability to obtain)
- Valid First Aid & CPR Level C
- Emergency Management and Crisis Intervention training
- Proficiency with Lenel OnGuard, Keywatcher and Avigilon ACC
- Strong communication, leadership and report writing skills
Outils et compétences
Source et dates
Type de source non vérifié · classet
- Date publiée par l’employeur
- 2026-11-05
- Première détection par notre source
- 2026-11-07
- Mise à jour du dossier source
- 2026-11-07
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Administration |
| Expérience | 3 an(s) et plus |
| Heures par semaine | 48 |
| Horaire | jour, soir, heures supplémentaires, fins de semaine, nuit |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Chez les clients |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Permis et certifications | Security License (Ontario), First Aid & CPR Level C, Emergency Management Certification, Crisis Intervention Training, UOF/MOAB |
| Avantages mentionnés | Formation payée, Uniforme fourni, Allocation de télétravail |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Paladin Security Group
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Making the World a Safer & Friendlier Place
Description complète de l’entreprise
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry. About Us Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast. Our Mission Paladin’s mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients’ safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
- Abonnés LinkedIn
- 53 403
- Personnes associées sur LinkedIn
- 5 693
- Bureaux déclarés
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- Autres noms enregistrés
- Paladin Security Group Ltd
- Spécialités
- Security Guards
- Specialized Security
- Security Systems
- and Investigations
- Le profil indique une agence de recrutement
- Non
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective…
| Champ | Valeur |
|---|---|
| Secteur | Security and Investigations |
| Taille | 10,001+ employees |
| Siège social | Burnaby, British Columbia |
| Type d’organisation | Privately Held |
| Fondée en | 1976 |
| Spécialités | Security GuardsSpecialized SecuritySecurity Systemsand Investigations |
| Offres sur Jobsy | 339 |
| Voir la page |
Position: Security Dispatch
Status: Full Time
Hours:
Week 1 - Mon-Tues - 0700-1900, Fri-Sat - 0700-1900
Week 2 - Sun - 0700-1900, Wed-Thurs - 0700-1900
Week 3 - Mon-Tues -1900-0700, Fri-Sat - 1900-0700
Week 4 - Sun - 1900-0700, Wed-Thurs - 1900-0700
Payrate: $24.00/hr
Overtime Method: Averaging agreement over 88 hours
Posting Date: November 6th 2026
Internal Closing Date: November 12th 2026
External Closing Date: November 15th, 2026
Job Overview:
Toronto Eaton Centre is one of Canada’s premier retail destinations, located in the heart of downtown Toronto. With a high volume of daily shoppers, tourists, retailers, and events, the site operates in a fast-paced, dynamic environment that requires a strong and visible security presence.
As a Security Dispatcher, you will be at the centre of daily operations, coordinating communication between security teams and ensuring timely response to incidents across the property. This role requires strong situational awareness, clear communication, and the ability to manage multiple priorities at once while supporting safe and efficient operations throughout the site.
Key Responsibilities:
● Monitor radio channels, phones, and security systems to receive and respond to incidents in real time
● Dispatch security personnel to alarms, service requests, and incidents across the property
● Maintain ongoing communication with guards, supervisors, and leadership teams
● Receive, assess, and prioritize incoming calls to ensure timely and appropriate response
● Track active incidents from start to resolution, providing updates as required
● Maintain accurate logs, incident reports, and daily activity records
● Escalate incidents to supervisors, emergency services, or management when necessary
● Support coordination during emergencies including medical incidents, thefts, disturbances, and evacuations
● Assist with monitoring CCTV and other systems to support response efforts
● Ensure all communication is clear, professional, and in line with site procedures
● Work closely with the team to maintain smooth daily operations in a high-volume environment
Prerequisites:
● Ability to obtain a Security License in the province of Ontario.
● Valid First Aid & CPR Level C from a WSIB approved provider.
● Emergency Management Certification.
● Crisis Intervention Training.
● Minimum three (3) years of security experience in a supervisory, dispatch, or team lead capacity within a large-scale commercial or industrial environment.
● Proficiency with site-specific security infrastructure, including Lenel OnGuard access control, Key watcher key management systems, and Avigilon Control Center (ACC) surveillance software.
● Strong leadership, communication, and decision-making skills required for a high-volume, dynamic environment.
● Ability to remain calm and effectively manage complex incidents under pressure.
● Strong report writing, documentation, and operational oversight skills.
● Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position
● Legally authorized to work in Canada
Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the certifications with a 6-month commitment to the position/availability
Why choose Paladin?
· Opportunities for training and professional development
· Competitive salary and benefits package.
· Free Uniforms
· Security license reimbursement
· Dry cleaning & hemming/tailoring allowance
· Additional perks
· Work today, get paid today!
Additional Information / Benefits
Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
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