Senior Bilingual Analyst, Lease & Maintenance Administration

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

The Senior Bilingual Analyst, Lease & Maintenance Administration is responsible for supporting the administration and interpretation of retail leases across Québec and Atlantic Canada.

The role acts as a key liaison between landlords, store operations, internal business partners, insurance adjusters, contractors, and other stakeholders to resolve property and maintenance matters, confirm lease responsibilities, manage costs, and support ongoing store operations.

The successful candidate will have strong lease interpretation, problem-solving, negotiation, and relationship-management skills.

Key Accountabilities

Lease Administration & Landlord Relations

• Act as the primary contact for landlord-related repair and maintenance matters, including roofing, drainage, water infiltration, asphalt, structural issues, leased premises, and common areas.

• Interpret lease provisions and provide guidance to landlords, store teams, District Managers, Maintenance, insurance adjusters, and other stakeholders regarding repair and maintenance responsibilities.

• Review landlord chargebacks and capital expenditures to confirm responsibility, cost-sharing, and amortization requirements under the lease.

• Review structural, engineering, and geotechnical reports and ensure landlord obligations are addressed where applicable.

• Obtain landlord approvals for alterations, improvements, or additions to leased premises.

• Maintain strong working relationships with landlords, store teams, contractors, municipal officials, and internal business partners.

Property & Maintenance Issue Resolution

• Respond to store inquiries and property-related concerns, assess issues, and coordinate appropriate corrective action.

• Partner with Lease Administration, Maintenance, Real Estate, Construction, Legal, Finance, and other teams to resolve complex or ongoing property matters.

• Ensure significant unresolved lease or property issues are appropriately documented, including for Estoppel requests related to refinancing or property sales.

• Support timely resolution of urgent property issues that may impact store operations.

Insurance & Risk

• Work with third-party insurance adjusters on property damage and liability claims.

• Interpret lease responsibilities related to property damage and insurance matters.

• Coordinate with landlord representatives, adjusters, engineers, and contractors to support repairs following property damage.

• Support stores with required incident reporting to Risk Management.

• Participate in legal or discovery proceedings related to property claims when required.

Store Closures & Lease Surrenders

• Manage store closures and lease surrender activities in accordance with lease requirements.

• Coordinate contractors for the removal of fixtures, improvements, and repairs required before returning premises to the landlord.

• Arrange final landlord walkthroughs and ensure spaces are returned in the required condition.

• Coordinate inspections and emergency contact information for closed locations where lease obligations remain in place.

Landbank & Multi-Tenant Properties

• Oversee owned Landbank properties, including vacant land and buildings.

• Arrange required inspections, landscaping, maintenance, and service contracts.

• Work with third-party property managers to support the effective operation of company-owned multi-tenant properties.

• Respond to tenant inquiries and coordinate corrective action where required.

• Review maintenance responsibilities related to medical clinic subleases and other applicable tenant agreements.

Qualifications & Experience

• Bilingual proficiency in French and English, written and verbal, is required.

• 3–5+ years of experience in lease administration, commercial property management, real estate, or a related field.

• Post-secondary education in Real Estate, Business Administration, Legal Studies, or a related discipline.

• Strong understanding of commercial leases, repair and maintenance obligations, CAM-related costs, and property matters.

• Familiarity with building systems such as roofing, HVAC, drainage, and life-safety systems.

• Experience working with landlords, contractors, insurance adjusters, legal teams, and internal business partners.

• Strong analytical, negotiation, communication, and problem-solving skills.

• Ability to manage multiple priorities and complex files in a fast-paced environment.

• Strong organizational skills and ability to work both independently and collaboratively.

• Willingness to travel within the province as required.

• Will require evening/ overnight availability in case of emergency.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle salariale à l’embauche :$60,000.00 - $82,500.00 / 60.000,00$ - 82.500,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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