Senior Manager, Logistics

At Phantom, making life better is our mission: for our customers and our employees. We’re driven by our vision and values – it’s what sets us apart as a corporation – and what makes Phantom Screens a special place to work. Since our beginning, in 1992, Phantom has excelled, expanded, and stayed laser-focused on our passion: making and installing the highest-quality retractable screens on the market. Now we’re THE top-selling retractable screen, and our products are international.

Senior Manager, Logistics

Company: Phantom Screens

Reports to: Chief Operating Officer (COO)

Location: Abbotsford, BC

Compensation: $95,000 - $125,000

About the Role

Phantom Screens is looking for a Senior Manager, Logistics to make sure every customer gets the Phantom Experience. You will lead all shipping and outbound logistics, including domestic, USA and international shipments. You will support both Phantom manufacturing sites and give strategic and tactical support to Rolltec Shading in Ontario.

You will lead the Shipping Supervisor and Shipping Team. You will also work with the broader Operations team and act as our main contact for brokers, carriers and other third-party providers.

What You'll Do

Leadership and Safety

• Lead, hire, train and develop the Shipping and Logistics team, and manage the department budget.
• Develop safe work practices for handling our unique products.
• Work with staff, other departments and senior leaders to solve problems and clarify objectives.

Logistics

• Develop the logistics strategy for the shipping function and the wider Phantom network.
• Lead the development of a Service Level Agreement with our Distributor Network.
• Manage customs and CUSMA compliance with our broker and find ways to reduce tariff and non-tariff costs.
• Select, negotiate with and manage carriers and freight partners.

• • Track shipping costs and build scorecards and KPIs. Improve on-time delivery, transit times and damage rates.
  • Identify and manage risk in the outbound logistics network.

Shipping, Inventory and Warehousing

• Develop a finished goods warehouse and improve inventory control and reporting.
• Monitor inventory levels of small parts and stock doors.
• Manage returns, restocking and disposition.

Systems

• Be the functional leader for in-house shipping systems and carrier-provided systems.
• Lead the rollout of a Warehouse Management System with the Materials Manager.

What You Bring

• 5+ years of logistics management experience in a manufacturing setting, including team leadership, contract negotiation, LTL and couriers, 3PL and warehousing.
• Extensive customs and brokerage experience (highly desirable).
• Lean Manufacturing experience.
• Strong ERP and advanced Excel skills.
• Strategic, analytical thinking and strong negotiation skills.
• Bachelor's degree or college diploma in a relevant field, plus an Operations Management diploma. An equivalent combination of education and experience may be considered.
• APICS/CSCP or CPIM designation (desirable).
• Ability to travel internationally as required.

Our Values

To Speak the Truth · To Pursue Excellence · To Serve Each Other · To Practice Stewardship

How to Apply

Send your resume and cover letter to [email protected] or Apply below.

Phantom Screens is an equal opportunity employer, and we are committed to welcoming all individuals; from diverse backgrounds with diverse perspectives. However, we will only be reaching out to those candidates who are moving forward in the recruitment process. If you have previously applied and haven’t heard back from us, we encourage you to gain additional skills and continue to apply.

If you require additional assistance with your application, please contact [email protected]