Senior Manager, Product Delivery & Digital Products

The Opportunity

Dentalcorp is investing in digital products and technology that make dentistry better—for patients, clinicians, practices, and teams. As Senior Manager, Product Delivery & Digital Products, you’ll shape the strategy and lead the delivery, adoption, and evolution of a growing digital portfolio. You’ll connect business priorities, user needs, technology teams, and partners to turn complex opportunities into scalable solutions and measurable results.

This is a hands-on leadership role for a product thinker who can move seamlessly from vision to execution—challenging the status quo, raising the bar beyond excellence, bringing teams together brilliantly, and creating experiences that help our network thrive.

Who You Are

You’re a pragmatic digital product leader who is equally comfortable setting direction and getting things done. You turn ambiguity into clear roadmaps, practical delivery plans, aligned teams, and measurable outcomes.

Curious, commercially minded, and relationship-focused, you use customer journeys, workflow insights, data, and feedback to make smart decisions. You build trust across executive, clinical, operational, technology, and partner groups—and lead through influence, sound judgment, accountability, and a commitment to continuous improvement.

In This Role, You Will

• Set the vision: Define product strategy, roadmaps, priorities, business cases, and success measures for Dentalcorp’s digital portfolio.
• Lead end to end: Guide products from discovery and design through delivery, launch, adoption, optimization, and value realization.
• Turn insight into impact: Translate patient, clinician, practice, and business needs into clear requirements, customer journey maps, service design opportunities, and experiences that drive adoption and results.
• Own the portfolio: Lead prioritization, capacity, budgets, forecasts, governance, risks, dependencies, and performance reporting.
• Deliver brilliantly together: Align cross-functional teams and external partners around shared outcomes, quality, value, timelines, and timely decisions.
• Measure and shape what’s next: Use product analytics, operational data, user feedback, and financial outcomes to guide investment, scaling, and continuous improvement—while building scalable practices that help Dentalcorp go beyond the status quo and beyond excellence.

What You’ll Bring

• 8+ years of progressive experience leading digital products, software solutions, technology-enabled transformation, or product portfolios.
• Proven ability to shape product vision, roadmaps, business cases, and delivery plans that create measurable user, operational, and business outcomes.
• Strong portfolio leadership across prioritization, budgets, capacity, governance, risk, vendors, and benefit realization.
• Practical knowledge of Agile, Scrum, product, and hybrid delivery methods, with the ability to translate complex needs into clear requirements, backlogs, and success measures.
• Experience with customer journey design, service design, and translating user needs into practical, scalable digital product experiences is required.
• Executive-level communication, financial acumen, and stakeholder leadership, with confidence influencing decisions and navigating ambiguity across functions.
• Experience with Jira, Azure DevOps, Monday.com, or comparable product delivery tools.
• Post-secondary education in a relevant discipline—or an equivalent combination of education and experience.
• Experience in dental, healthcare, SaaS, or a complex multi-site environment is an asset; relevant product, Agile, project, or change certification is also an asset.

Why Dentalcorp?

Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values—Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences—guide how we innovate, collaborate, deliver, and put people at the centre.

The salary range for this position is $125,000 CAD to $150,000 CAD annually(plus a bonus of up to 20% and competitive total rewards and benefits package). The final offer will reflect relevant experience, skills, qualifications, and internal equity. This posting is for a new opportunity.

You will be based at our Toronto Support Centre, located at 181 Bay Street in the heart of Toronto’s financial district. This position will be on site from Monday to Thursday, with Fridays designated as work-from-home days.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.