Senior Manager, Release and Deployment - Credit

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$115,600 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD is seeking a Senior Manager, Release & Deployment to lead how technology change is planned, governed, and safely deployed across the Credit Platform. Reporting to the AVP, Platform Technology, you will lead a team of release and deployment professionals and work across Cards, Lending, Lines of Credit, Origination, Servicing, Loyalty, Product and Pricing, and shared enterprise services.

You will bring together business priorities, product roadmaps, engineering delivery, quality assurance, environments, infrastructure, cybersecurity, operations, and external partners to deliver reliable releases. This role is ideal for a senior technology leader who combines strong delivery discipline, production judgment, people leadership, and a passion for automation and continuous improvement.

What You Will Do

• Own the integrated release and deployment strategy and calendar for the Credit Platform, balancing delivery pace with customer outcomes, operational stability, regulatory commitments, and technology risk.
• Lead complex, multi-platform release planning across business, product, engineering, quality engineering, infrastructure, security, operations, enterprise services, and third-party providers.
• Oversee production implementation planning, cutover, command-centre execution, validation, recovery, stabilization, and operational handover.
• Establish risk-based readiness criteria, governance, evidence requirements, decision points, and escalation paths for releases of varying size and complexity.
• Provide objective challenge and recommend go, conditional-go, no-go, postponement, rollback, recovery, or escalation decisions to the accountable authority.
• Lead response and follow-up for release-related incidents, failed deployments, root-cause reviews, and corrective actions.
• Advance CI/CD, deployment automation, automated validation, observability, evidence capture, and release tooling to reduce manual effort and failure risk.
• Lead, coach, and develop a high-performing team; set clear objectives, manage performance and capacity, and build succession and critical skills.
• Manage applicable vendors, contractors, professional services, tooling, and operating expenses.
• Communicate release confidence, risks, options, decisions, and production outcomes clearly to senior business and technology leaders.

What You Bring

• An undergraduate degree, college diploma, or equivalent experience in technology, engineering, information systems, business, or a related discipline.
• Typically 10 or more years of progressive experience in technology delivery, release management, deployment management, program delivery, or production operations.
• Five or more years leading complex, multi-system releases or production deployments and three or more years of formal people leadership.
• Experience in banking, financial services, or another large, complex, highly regulated environment.
• Strong knowledge of SDLC, Agile, DevOps, IT service management, change enablement, production operations, and operational readiness.
• Demonstrated experience with implementation planning, deployment execution, rollback or recovery, production validation, and stabilization.
• Proven ability to manage cross-platform dependencies, delivery risk, third-party partners, and high-visibility executive escalations.
• Excellent executive communication, facilitation, influence, and decision-support skills.

Assets

• Experience with credit cards, lending, lines of credit, origination, servicing, loyalty, product and pricing, or related banking platforms.
• Experience across mainframe, distributed, cloud, SaaS, packaged, vendor, and hybrid technology environments.
• Familiarity with Azure DevOps, GitLab, Jenkins, ServiceNow, IBM UrbanCode Deploy, or comparable tools.
• Experience with infrastructure-as-code, automated testing, observability, progressive deployment, automated controls, or operational resilience.
• ITIL, SAFe, PMP, Scrum, DevOps, AWS, Microsoft Azure, or comparable certification.

How Success Will Be Measured

• Safe, predictable releases with strong schedule adherence and transparent risk management.
• Improved deployment success and post-release stability, with fewer release-related incidents, failures, and rollbacks.
• Increased automation across deployments, validation, controls, and reporting.
• Strong control compliance, audit readiness, and sustainable remediation of issues.
• A capable, engaged team with effective succession, development, and capacity planning.
• High stakeholder confidence in release readiness, decision quality, and executive communication.

Leadership Profile

You are a calm, credible, and outcomes-focused technology leader. You use evidence to make risk-based decisions, create clarity in complex environments, and build alignment across business and technology partners. You develop people, encourage constructive challenge, and improve the system rather than treating each release as a standalone event.

The Impact

You will help the Credit Platform deliver customer and business change at pace while protecting production stability, operational resilience, regulatory commitments, and TD’s risk and control objectives.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet