Postuler

Publié il y a 19 jours

Senior Project Manager

@ Backbase

Toronto, Ontario

5+ ans d’expérience
Postuler
SIGNAUX

En bref

Backbase is hiring a Senior Project Manager in its Customer Success department to run online banking implementation projects for top-tier banks worldwide. The role bridges Backbase internal teams and clients, coordinating stakeholders and advising on use of the Backbase Solution. The posting states the role is hybrid.

Responsabilités :

  • Manage banking implementation projects worldwide
  • Coordinate communication between Backbase teams and clients
  • Advise clients on using the Backbase Solution
  • Manage project financials and reporting
  • Identify and mitigate risks, issues and changes

Résumé des exigences :

  • 5-8 years of experience
  • Experience in the banking sector
  • Experience in a scale-up environment
  • Experience managing a program
  • Agile coach experience is an asset

Outils et compétences

Source et dates

Site carrière / système de candidatures · greenhouse

Date publiée par l’employeur
2026-10-22
Première détection par notre source
2026-10-22
Mise à jour du dossier source
2026-10-27

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauSenior
DomaineGestion de projet
Expérience5 an(s) et plus
Gestion d’équipeOui
Déplacementsavion : modérés
Milieu de travailBureau, Chez les clients
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Backbase

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

The AI-native Banking OS where customers, employees, and AI agents work as one across channels and operations.

Description complète de l’entreprise

Backbase built the AI-native Banking OS - the operating system that turns fragmented banking operations into a Unified Frontline. Customers, employees, and AI agents work as one across digital channels, front-office, and operations. 120+ leading banks run on Backbase across Retail, SMB & Commercial, Private Banking, and Wealth Management. Backbase was founded in 2003 by Jouk Pleiter and is headquartered in Amsterdam, with teams across North America, Europe, the Middle East, Asia-Pacific, Africa and Latin America.

Abonnés LinkedIn
236 785
Personnes associées sur LinkedIn
2 138
Bureaux déclarés
  • Oosterdoksstraat 114, Amsterdam, North Holland 1011 DK, NL
  • 1201 Peachtree St NE, Building 400, 900, Atlanta, Georgia 30309, US
  • 81 Farringdon Street, London, England, GB
  • The Bonded Warehouse, Atlantic Wharf, Cardiff, Cardiff CF10 4HE, GB
  • 3 Church Street, Level 25 Samsung Hub, Singapore, 049483, SG
  • 802 W Bannock St, Boise, Idaho 83702, US
  • Sarphatistraat 370, Amsterdam, North-Holland 1018GW, NL
  • 140 Yonge St, Ste 301,, Toronto, Ontario M5C1X6, CA
  • Marina Plaza - Level 9, Dubai Marina, Dubai, AE
  • Boulevard Miguel de Cervantes Saavedra, Miguel Hidalgo, Mexico City 11520, MX
  • Edifício Tarumã, Av. das Nações Unidas, 6º andar Chácara Santo Antônio (Zona Sul), Sao Paulo, 04794-000, BR
Catégories d’activité
  • Mobile Apps
  • Banking
  • Software
  • Enterprise Software
  • SaaS
  • FinTech
  • Developer Tools
  • Financial Services
Autres noms enregistrés
  • Backbase
Spécialités
  • Banking Operating System
  • Banking-as-a-Service
  • Journey Orchestration
  • Banking Cloud
  • Banking Modernization
  • Engagement Banking
  • Onboarding & Account Opening
  • Digital Banking
  • Digital Onboarding
  • Digital Lending
  • Loan Origination
  • Digital Investing
  • Core Modernization
  • Omni-channel Banking
  • and Whitelabel Banking Platform
Le profil indique une agence de recrutement
Non
Investissement total déclaré
127 434 666

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Backbase built the AI-native Banking OS - the operating system that turns fragmented banking operations into a Unified Frontline. Customers, employees, and AI agents work as one across digital channels, front-office, and operations. 120+ leading banks run on Backbase across Retail, SMB & Commercial, Private Banking, and Wealth Management. Backbase was founded in 2003 by Jouk Pleiter and is headquartered in…

ChampValeur
SecteurFinancial Services
Taille1,001-5,000 employees
Siège socialAmsterdam, North Holland
Type d’organisationPrivately Held
Fondée en2003
SpécialitésBanking Operating SystemBanking-as-a-ServiceJourney OrchestrationBanking CloudBanking ModernizationEngagement BankingOnboarding & Account OpeningDigital BankingDigital OnboardingDigital Lending
Offres sur Jobsy4
LinkedInVoir la page
Description

Hybrid role.

As a Senior Project Manager, you will be part of the Customer Success (CS) department. We undertake exciting projects at top-tier banks all over the world to implement our online banking solutions. Your task is to manage projects all around the world and be a bridge between Backbase internal teams and our clients.

Backbase is a fast-growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders.

You will be expected to support customers/partners and advise clients on implementing their online applications using Backbase Solution to its full potential.

Fundamentals:
● 5-8 years of experience;
● Can demonstrate experience in the banking sector;
● Can demonstrate experience in scaleup environment;
● Managed a program;
● Agile coach experience is beneficial.

Use of Tools and Methods:
● Superior knowledge of standard software tools related to daily position responsibilities, answers questions for colleagues related to those tools and leads tutorials on best practices for using software tools;
● Provides teams and colleagues and customers with context for how software tools enhance their ability to perform their duties more efficiently and effectively- strongly promotes agile philosophy and ways of working.

Financial Management:
● Able to create tools and processes around internal and external reporting;
● Able to support strategy discussions based on reported data;
● Able to address issues based on data;
● Ensures effectiveness of the project (productivity/billability for the company).

Client Management:
● Able to spot business development opportunities and involve relevant people;
● Able to design and facilitate client workshops;
● Able to spot potential issues and minimize the impact through effective management;
● Able to handle a large transformation program within one customer;
● Able to work with senior stakeholders to define long-term program strategy.

Project Team Management (internal):
● Effectively manages project team and resolves issues;
● Takes initiative to identify potential resources before liaising with the resourcing team;
● Trains team members in scrum methodology;
● Manages multiple teams in a large program or multiple projects.

Change Management:
● Is comfortable with ambiguity and a rapidly changing environment;
● Able to influence and drive change;
● Can identify potential changes as risks before they occur;
● Able to mitigate the impact of changes and replan accordingly;
● Able to improve the change process.

Risks and Issues Management:
● Manages risks and issues on the project level and program level.

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