Senior Recovery Specialist, Learning & Capacity Building

Title: Senior Recovery Specialist, Learning & Capacity Building

Employee Working Location: Partially Virtual / Hybrid (Canada)

Employment Status: Temporary Full-time (approximately 12 months)

The Canadian Red Cross (Red Cross) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2026, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

The Senior Recovery Specialist, Learning & Capacity Building plays a key role in strengthening recovery awareness, knowledge, and capacity among communities, Indigenous partners, governments, and organizations across Canada. The position leads the development, delivery, and continuous improvement of learning and capacity-building initiatives that support those involved in planning for and navigating recovery following disasters and emergencies.
Working closely with the Canadian Red Cross Quebec team and other internal subject matter experts, the role supports the co-development of a national recovery training curriculum and related learning products that draw on operational experience, lessons learned, and leading practices from across Canada. The position helps translate recovery knowledge into practical training programs, tools, guidance, and resources that strengthen recovery outcomes and build recovery capability across communities and partner organizations. Through curriculum development, facilitation, knowledge sharing, and capacity-building initiatives, the role contributes to the ongoing evolution of recovery practice and supports the consistent application of recovery approaches nationwide.

In this role, you will:

• Co-lead the development, delivery, and continuous improvement of recovery learning and capacity-building initiatives.

• Collaborate with the Canadian Red Cross Quebec team and internal subject matter experts to co-develop curriculum, training programs, learning resources, and capacity-building tools.

• Design and deliver engaging workshops, training sessions, exercises, and learning experiences for a range of audiences, including staff, volunteers, communities, and partner organizations.

• Facilitate virtual and in-person workshops, planning sessions, and capacity-building activities across Canada.

• Develop practical tools, templates, guidance materials, methodologies, and knowledge resources that support recovery practice and program delivery.

• Translate operational experience, lessons learned, and leading practices into practical and accessible learning products and resources.

• Lead knowledge-sharing and continuous improvement activities, including lessons learned, practice development, and knowledge-transfer initiatives.

• Provide coaching, mentorship, and technical guidance to support workforce learning and development.

• Build and maintain collaborative relationships with internal teams, Indigenous partners, governments, community organizations, and other stakeholders.

• Assess learning and capacity-building needs and identify opportunities to strengthen recovery knowledge, skills, and preparedness.

• Monitor and incorporate emerging practices and innovations into learning, capacity-building, and recovery approaches.

• Represent the Canadian Red Cross in meetings, workshops, conferences, and stakeholder engagements related to recovery learning and capacity building.

What we look for:

• Minimum of 6-9 years of experience in learning and development, facilitation, adult education, organizational development, capacity building, emergency management, community engagement, or related fields.

• Demonstrated experience designing and delivering curriculum, training programs, workshops, facilitation sessions, and learning initiatives for diverse audiences.

• Experience developing tools, learning resources, guidance materials, or knowledge products.

• Strong facilitation, presentation, relationship-building, and stakeholder engagement skills.

• Experience designing and facilitating both virtual and in-person learning experiences.

• Knowledge of adult learning principles, facilitation methodologies, capacity-building approaches, and continuous improvement practices.

• University degree or college diploma in education, adult learning, emergency management, organizational development, community development, public administration, social sciences, or a related field, or an equivalent combination of education and experience.

• Experience in disaster recovery, humanitarian services, resilience, community development, or related sectors is considered an asset.

• French language skills are considered a very strong asset.

• Proficiency in Microsoft Office applications and SharePoint.

Working Conditions:

• The majority of work is performed in a virtual, home, or office environment.

• Regular travel within Canada is required and may occur on short notice.

• Some work may be performed in communities impacted by disasters or emergencies.

• Occasional overtime and extended work hours may be required.

• A valid driver's license and satisfactory driver's abstract are required.

• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.

• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.

• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).