Senior Representative of Operations & Member Services

Senior Representative – Operations & Member Services

Manitoba Building Trades

Winnipeg, Manitoba | Full-Time

Annual Salary: $110,000 - $125,000

About the Position

Manitoba Building Trades is seeking an experienced, motivated and technologically proficient individual to join our team as a Senior Representative – Operations & Member Services.

Reporting directly to the Executive Director, the successful candidate will support construction site representation, labour relations, affiliate and member services, organizational operations, and the development and maintenance of internal administrative and technology systems.

This diverse position combines practical knowledge of the unionized construction industry with strong organizational, technical and analytical skills. The successful candidate will work with affiliated trade unions, contractors, industry stakeholders and MBT staff to support workforce initiatives, improve operational efficiency and strengthen the services provided to our affiliates.

Key Responsibilities

Construction Site Representation & Labour Relations

• Conduct site visits to construction projects throughout Manitoba.
• Establish and maintain positive working relationships with workers, contractors, union representatives and project management teams.
• Assist with the administration and application of collective agreements, project labour requirements, wages, benefits, classifications and allowances.
• Identify, document and coordinate follow-up on workplace concerns and employment-related matters.
• Support workforce coordination, apprenticeship participation and employment initiatives.
• Assist with communication and collaboration between affiliated unions, contractors and industry stakeholders.

Affiliate & Member Services

• Respond to affiliate inquiries and coordinate appropriate resources and follow-up.
• Support member engagement, workforce development and industry outreach initiatives.
• Prepare reports, presentations and informational materials for affiliated organizations.
• Support additional programs and initiatives as directed by the Executive Director.

Technology, Systems & Document Management

• Develop and maintain spreadsheets, databases, tracking systems and reporting tools to improve organizational efficiency.
• Establish and maintain organized electronic filing systems, document control procedures and standardized templates.
• Support document version control, recordkeeping, digital archiving and information accessibility.

Operations & Project Coordination

• Develop, document and maintain standard operating procedures.
• Assist with project administration, activity tracking and organizational planning.
• Maintain accurate records and support efficient information sharing.

Workforce Data & Reporting

• Collect, organize and analyze construction workforce and project information.
• Track employment activity, labour demand, apprenticeship participation and industry trends.

Qualifications & Experience

• Red Seal or Provincial journeyperson certification in a construction trade, with a minimum of 5 years of jobsite experience in the unionized construction sector.
• Experience in a representative role, such as union business representative, steward, organizer, or labour relations and collective agreement administration.
• Strong computer proficiency, particularly with Microsoft 365 applications.
• Advanced working knowledge of Excel, including spreadsheets, formulas, data organization and reporting.
• Experience creating professional PowerPoint presentations, business correspondence and organizational documents.
• Experience maintaining electronic records, shared document libraries and tracking systems.
• Strong communication, analytical, organizational and problem-solving abilities.
• The ability to work independently, manage multiple priorities and collaborate effectively with staff and industry stakeholders.
• A valid driver's license and willingness to travel throughout Manitoba.

An equivalent combination of relevant education, training and practical experience will be considered.

Assets: Experience in the following areas would be considered an advantage:

• Microsoft SharePoint administration and document management.
• Microsoft Lists, Forms, Power Automate or Power BI.
• Database development, spreadsheet automation and digital reporting.
• Experience coordinating IT services and maintaining office technology.
• Construction workforce data management and project reporting.

About Manitoba Building Trades

Manitoba Building Trades represents affiliated construction trade unions and works to advance the interests of skilled trades workers throughout the province.

Through advocacy, workforce development and collaboration with industry and government, Manitoba Building Trades promotes a strong, skilled and competitive unionized construction workforce.

Position Details

Position: Senior Representative – Operations & Member Services

Location: Winnipeg, Manitoba, with travel throughout the province

Employment: Full-time

Annual Salary: $110,000 - $125,000

Reports To: Executive Director

How to Apply

Interested candidates are invited to submit their resume and a brief cover letter outlining their relevant experience and qualifications.

Email: [email protected]

Application Deadline: Tuesday, October 27 4 pm.

Please include “Senior Representative – Application” in the subject line.

We thank all applicants for their interest.