Senior Technology Specialist, Quality

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity: At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you. Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

This role offers an opportunity to provide advanced quality assurance and technical leadership within shared technology solutions that support Individual Insurance and enterprise-wide capabilities. You will partner with cross‑functional business and IT teams to design, test, implement, and continuously enhance systems that deliver reliable, compliant, and client‑focused experiences. As a senior contributor, you will help shape quality standards, mentor others, and evolve practices that enable continuous delivery and operational excellence.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement, and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

• Build, maintain and optimize new/existing automation frameworks.
• Create and execute Test Strategies, Test Plans and Test Cases.
• Perform automated and manual testing.
• Lead/Assist with test analysis and participate in technical analysis meetings.
• Identify and document defects until resolution.
• Work on production support tickets to ensure their resolution and that it meets our business partners requirements.
• Effectively communicate and explain defects to team members, assist team in bug fixes.
• Provide technical guidance to peers and/or end-users regarding technologies that enable continuous delivery of shared solutions.
• Assist in the maintenance of existing internal processes and quality system management documentation to uphold quality Standards.
• Inspect systems and processes to identify opportunities for improvements to workflow and enhanced efficiencies.

What you’ll bring:

• Bachelor’s degree in computer science, College diploma or equivalent work experience
• 5+ years of experience with Software testing practices such as test planning, test execution and defect tracking.
• 3 years of experience in test automation.
• Sound knowledge of QA practices, tools, methodology and processes.
• Relevant experience with testing tools such as Azure DevOps and automation tools such as Selenium, N-Unit, JMeter, TestComplete, Ready API etc.
• Experience with Test Management tools such as Microsoft Azure DevOps.
• Knowledge of web service testing tools such as SoapUI, Postman.
• Strong knowledge of C#, JavaScript.
• Experience with XML file manipulation and SQL.
• Ability to work both independently and as part of a team.
• Self-motivated, detail-oriented, proactive, and collaborative.
• Awareness and understanding of cultural diversity.
• Experience in Agile and knowledge of CI/CD will be an asset.
• Have or working towards QA Certification considered an asset.
• Familiarity with Robot Framework is an asset

What’s in it for you:

• Career Growth: Regular learning sessions and development opportunities
• Total Rewards: Allowance provided in place of vacation pay and benefits
• Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

We’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at [email protected]. We’re happy to help.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included. This position is open and we are excited to find the right person to join our team. Your base pay will be based on your skills, qualifications, experience and education.

At Equitable, your resume will be reviewed by real people and all hiring decisions are made by our recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills, and talent potential requires meaningful human interaction.

As part of our commitment to maintaining a secure and trusted workplace, candidates selected to move forward in the recruitment process will be required to complete a background screening in accordance with company policy.

Reports To:Senior Technology Manager, Digital
Department: IT Individual Wealth
Term: Temporary Full-Time, Twelve (12) Month Contract

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