Postuler

Publié il y a 84 mois

Service Advisor

@ Mercedes-Benz Burlington

Burlington, Ontario

Sur placeTemps plein
Postuler
SIGNAUX

En bref

Mercedes-Benz Burlington is hiring a full-time Service Advisor to be the primary contact for service customers, handling consultations, documentation and service sales. The role requires working busy shifts across mornings, evenings and weekends.

Responsabilités :

  • Serve as primary contact for service customers
  • Consult on vehicle concerns and document them
  • Explain maintenance and repair details
  • Prepare documents for customer visits
  • Promote sale of labour, parts and accessories

Résumé des exigences :

  • Proven teamwork track record
  • Commitment to excellent customer service
  • Good communication and problem solving
  • Comfort with busy shifts
  • Available for mornings, evenings and weekends

Outils et compétences

Source et dates

Site carrière / système de candidatures · bamboohr

Date publiée par l’employeur
2019-12-11
Première détection par notre source
2026-10-27
Mise à jour du dossier source
2026-10-27

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

DomaineService à la clientèle
Heures par semaine40 (estimé)
Horairejour, soir, fins de semaine
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin, Véhicule
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Mercedes-Benz Burlington

ChampValeur
Offres sur Jobsy6
Description

We are looking for a customer focused Service Advisor to join our Mercedes-Benz Burlington Team. When customers come to Mercedes-Benz Burlington, they look to us to provide unmatched customer care and a lifestyle experience that’s second to none. If you share our passion for delivering an unparalleled customer experience, and continual self-development, while representing a luxury brand, we would like to hear from you.

What you will do:

  • As a brand ambassador you will be the primary contact for our service customers providing exceptional customer service with every interaction
  • Ensure all customer visits are hassle free by preparing for their arrival in advance, ensuring all documentation has been prepared completely and correctly
  • Greet customer, conduct active vehicle side service consultation, document any customer concerns, facilitate necessary service and promote the sale of labour, parts and accessories
  • Discuss all maintenance and repair details and recommendations. Ensuring open communication between the service department and the customer.
  • Anticipate client’s needs and provide helpful recommendations
  • Drive rapport through relationship management
  • Generate, process, and maintain documents in accordance with Mercedes-Benz Canada and Mercedes-Benz Burlington policies

At times, business needs arise and you may be asked to complete other duties as required.

What you will bring to the role:

  • A proven track record of superb teamwork
  • A commitment to excellence and a history of providing customer service that goes above and beyond what people expect
  • You have good communication, problem solving, task planning, and organizational skills
  • Experienced and comfortable with working busy shifts
  • Available to work a variety of shifts (mornings, evenings and weekends)

This position will fill a vacancy amongst the existing team.

We thank all interested candidates but only those selected for an interview will be contacted.

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