Publié il y a 7 jours
Service Advisor ( Heavy Duty) - Edmonton South
@ Velocity Truck Centres
Edmonton, Alberta
En bref
Velocity Truck Centres is hiring a full-time permanent Service Advisor for heavy-duty trucks in Edmonton, South Side. The role greets customers, diagnoses vehicle concerns, handles warranty claims and repair orders, and keeps customers updated through repairs. The posting offers a competitive hourly rate based on experience, generous vacation, RRSP matching and extended health coverage.
Responsabilités :
- Greet customers and assess vehicle concerns
- Conduct inspections and check recalls
- Prepare repair orders and obtain approvals
- Explain estimates and provide daily updates
- Verify warranty and service contract coverage
Résumé des exigences :
- Proven technical expertise with trucks and parts
- Excellent customer service and communication skills
- Strong organizational and time management skills
- Able to work in a fast-paced environment
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · dayforce-feed
- Date publiée par l’employeur
- 2026-11-04
- Première détection par notre source
- 2026-11-05
- Mise à jour du dossier source
- 2026-11-06
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau, Magasin |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur modéré |
| Langues | English |
| Avantages mentionnés | Congés payés généreux, Régime de retraite, Mieux-être |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Velocity Truck Centres
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 25 |
Drive your career forward with a dynamic role as a Service Advisor!
Position:Service Advisor
Type:Fulltime Permanent
Location:Edmonton, South Side
What We Offer:
- Attractive Compensation: Very Competitve hourly rate (will depend on experience)
- Work-Life Balance: Generous accrued vacation time.
- Financial Security: Plan for the future with employer RRSP matching plan
- Comprehensive Benefits: Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs. Includes a Health spending account.
Position Overview:
Be the first point of contact, providing exceptional service by assessing vehicle concerns, checking recalls, and keeping customers informed. Handle warranty claims, prepare repair orders, and ensure timely repairs. If you have strong communication skills and a passion for customer service, this role is for you!
Job Duties:
- Greet customers, listen to vehicle concerns, and clarify issues.
- Conduct inspections, check for recalls, and retrieve vehicle details.
- Review maintenance records and service schedules.
- Explain estimates, provide daily updates, and notify customers when repairs are complete.
- Verify warranty and service contract coverage, explaining provisions and exclusions.
- Prepare, enter, and obtain approvals for repair orders.
- Monitor repairs to ensure timely completion.
- Print warranties, repair orders, and issue sublet purchase orders.
- Review completed jobs, collect payments, and close out orders.
- Handle administrative tasks as needed.
Required Skills and Qualifications:
- Proven technical expertise
- Knowledge of trucks and parts
- Excellent customer service skills
- Excellent communication skills
- Excellent problem-solving skills
- Strong organizational skills
- Excellent time management skills
- Able to work in fast-paced environment
- Work well with internal and external customers
#HP02
Who We Are:
Velocity Truck Centres Canada provides full-service support, including sales, maintenance, parts, collision repair, and financing. Representing top brands like Freightliner, Western Star, Thomas Built, Autocar, and Trailers, we are committed to Speed, Value, and Trust for our customers and employees. With 17 branches across Alberta and British Columbia and over 100 locations worldwide in Canada, the USA, Mexico, and Australia, we offer exciting career growth opportunities and are looking for dedicated professionals to join our team.
Velocity Truck Centres Canada is an equal opportunity employer.
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