Publié il y a 16 jours
Service Advisor- Royal Ford
@ Royal Auto Group
Yorkton, Saskatchewan
En bref
Royal Auto Group is hiring a full-time Service Advisor at Royal Ford to build customer relationships, schedule service appointments, and explain repair recommendations and costs. The role requires automotive or parts experience, a valid driver's licence, and a Grade 12 diploma. Schedule is Monday to Friday with occasional Saturdays, and an excellent benefits package is offered.
Responsabilités :
- Greet and assist customers in person and by phone
- Schedule service appointments and repairs
- Explain repair recommendations and estimated costs
- Track work-in-progress and update customers
- Complete accurate service documentation and invoices
Résumé des exigences :
- Automotive or parts experience
- Grade 12 diploma
- Valid driver's licence
- Strong interpersonal and communication skills
- Basic computer and math skills
Outils et compétences
Source et dates
Flux d’un site d’emploi · saskjobs
- Date publiée par l’employeur
- 2026-10-25
- Première détection par notre source
- 2026-10-26
- Mise à jour du dossier source
- 2026-11-02
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Horaire | jour |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Magasin |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur modéré |
| Langues | English |
| Permis de conduire | exigé |
| Formation | Secondaire (DES) (exigé), Collégial (DEC) (préféré) |
| Domaines d’études | Automotive |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Royal Auto Group
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 2 |
Description
Develop Strong Relationships with Customer and Continue to develop the Relationship
-Greet customers on the phone or in the dealership, promptly and in a courteous manner
-Address customer questions/needs promptly and professionally
-Schedule appts. based on service calls
-Assist customers in scheduling appointments for routine maintenance and needed repair
Service Experience
-Identify service/part needs of customer vehicle to be serviced upon historical service data
-Provide repair and maintenance recommendations
-Advise customers of estimated service and repair costs and review details of service/ repair invoice with customer
-Explain the nature of the repairs
-Determine the progress of the repair/service orders and inform customer accordingly
-Handle all phone inquiries regarding work in progress, appointments, part orders, and return phone messages promptly
-Understand ordering of automotive parts
-Be Detailed Oriented
-Actively maintain the cleanliness of personal and team work spaces
-Keep service forms and pricing guides up to date
-Ensure all documentation/paperwork is completed in an accurate and timely manner
-Commit to Royal Ford Brand
-Stay up to date on the training requirements
-Understand and promote service promotions
-Be a champion for delivering excellent service 100% of the time
-Be able to handle stressful situations
Skills
-You must have a valid driver license
-Basic computer skills
-Math skills
-Excellent interpersonal skills with an upbeat and engaging attitude
-Excellent verbal communication and writing skills
-Conscientious
-Problem solving and critical thinking skills
-Flexible and open to change, take on special tasks as needed
-Customer relation skills
-Organized and pay attention to detail
Education
-Automotive/ Parts Experience
-Grade 12 Diploma
-College certificate or additional courses would be an asset
-Work Mon. to Fri. Occasional Saturday
-Excellent Benefit Pkg.and many perks!
Journal
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