Publié hier
Service Coordinator
@ Ambient Mechanical Ltd
Vaughan, Ontario
Résumé des exigences :
- The Service Coordinator plays an integral role in delivering an exceptional customer experience by ensuring service requests are handled promptly, commitments are met, and communication is…
- Triage, prioritize and dispatch incoming service calls and emails, escalating client concerns as required.
- Coordinate daily technician schedules, prioritizing emergency work, critical sites and service requirements.
- Communicate service updates, scheduling details and job requirements to clients, technicians and internal departments.
- Coordinate subcontractors and assist with parts ordering and vendor purchase orders as required.
- Qualifications and Experience:
Source et dates
Site carrière / système de candidatures · bamboohr
- Date publiée par l’employeur
- 2026-11-09
- Première détection par notre source
- 2026-11-10
- Mise à jour du dossier source
- 2026-11-10
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Ambient Mechanical Ltd
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Proudly 100% Canadian Owned and Operated!
Description complète de l’entreprise
Ambient is a full-service heating, ventilation, air conditioning, and mechanical service group that has been in business for over 40 years. Although our roots began in HVAC, we have grown to open divisions in electrical and building automation services. When we combine that with our energy consulting group and, most recently, our district energy operations, we become a full-service turnkey provider. We are recognized as one of the leading mechanical service companies in the Greater Toronto Area. We’ve achieved this by building trusted relationships and partnerships with our customers within the multi-residential, commercial, institutional, and industrial segments. We take a customer-first approach to everything that we do, to the extent that we’ve created a customer strategy called “Ambient OneSolution.” This customer satisfaction strategy leverages our people, products, and technology, allowing our customers to easily bundle services for their projects, all under one roof. We ensure that every proposal is custom-tailored to our customers’ current situation and unique needs, ensuring that we deliver the right solution at the right cost, thereby preserving customer asset value. The value of relationships is central to our continued business success. We’ve cultivated strong bonds with our customers, which are responsible for our thriving business, highlighted by a sterling record of service renewals. We work closely with electrical, natural gas, and water utility companies to ensure the highest possible utility incentives and Canadian energy rebates are recouped for our clients.
- Abonnés LinkedIn
- 821
- Personnes associées sur LinkedIn
- 90
- Bureaux déclarés
- 191 Caldari Road, Suite 2, Concord, Ontario L4K 4A1, CA
- Catégories d’activité
- Commercial
- Consumer Goods
- Electronics
- Heating, Ventilation, and Air Conditioning (HVAC)
- Home Services
- Autres noms enregistrés
- Ambient Mechanical Ltd
- Ambient Mechanical Limited
- Spécialités
- Proudly 100 % Canadian owned and operated!!!
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Ambient is a full-service heating, ventilation, air conditioning, and mechanical service group that has been in business for over 40 years. Although our roots began in HVAC, we have grown to open divisions in electrical and building automation services. When we combine that with our energy consulting group and, most recently, our district energy operations, we become a full-service turnkey provider. We are…
| Champ | Valeur |
|---|---|
| Secteur | Construction |
| Taille | 51-200 employees |
| Siège social | Concord, Ontario |
| Type d’organisation | Partnership |
| Fondée en | 1982 |
| Spécialités | Proudly 100 % Canadian owned and operated!!! |
| Offres sur Jobsy | 6 |
| Voir la page |
The Service Coordinator plays an integral role in delivering an exceptional customer experience by ensuring service requests are handled promptly, commitments are met, and communication is clear, accurate and professional. Through strong organization, attention to detail and a proactive approach, the Service Coordinator helps keep daily operations running smoothly.
The Service Coordinator job duties include (but are not limited to):
- Triage, prioritize and dispatch incoming service calls and emails, escalating client concerns as required.
- Coordinate daily technician schedules, prioritizing emergency work, critical sites and service requirements.
- Monitor technician Service Activities and Field Requests, ensuring recommendations, concerns and follow-up actions are addressed.
- Coordinate quoted work orders, including scheduling, status updates and follow-up on outstanding client approvals.
- Communicate service updates, scheduling details and job requirements to clients, technicians and internal departments.
- Coordinate subcontractors and assist with parts ordering and vendor purchase orders as required.
- Monitor scheduled work hours and job progress, ensuring quoted and repair work is completed as planned.
- Follow up on after-hours service calls to confirm work completion, documentation and client communication.
- Review technician service documentation for accuracy and timeliness, and maintain service tracking records.
- Participate in and facilitate weekly job scheduling meetings with the Service Operations Administration team.
Qualifications and Experience:
- Post-secondary education in Business, Marketing or equivalent work experience
- 2+ years of experience in Customer Service, Business Administration
- Experience in HVAC service operations considered an asset
Tools and Technology used in this occupation:
- Laptop or desktop computer
- MS Office suite software (Excel, Word, Outlook, Dynamics 365 CRM (FieldBoss), SharePoint)
Working Conditions:
- This job operates in a professional office environment
- This role routinely uses standard office equipment such as telephone, computers, photocopiers and printers
- This role requires working at the desk, using a computer, with regular breaks.
- In-Office (Not a Hybrid Role)
Why Work at Ambient Mechanical?
At Ambient Mechanical, we believe our people are our greatest strength. You'll join a supportive, team-oriented environment where your contributions matter, your skills can grow and no two days are quite the same. As a Service Coordinator, you'll play an important role in supporting our technicians, serving our customers and contributing to the continued success of a growing company.
Ambient Mechanical welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
Journal
Visible seulement par vous. Conservé sur cet appareil, et dans votre compte une fois connecté.