Service Team Administrative Assistant

We are seeking a **Service Team Administrative Assistant,** reporting to the President.

* Client reception, receive payments and process receipts
* Answer and transfer phone calls, record and relay messages
* Prepare and scan documents and information for processing
* Receive and manage incoming communications and e-mails and completing requests with full documentation for referral to licensed staff where applicable
* Prepare and follow up for signed paperwork and other information
* Assist clients with payment plan options and related documents
* Review documents prior to submitting for processing to assure data accuracy
* Electronic and paper filing, data entry, sending and receiving mail or e-mail correspondence
* Contribute to the team effort by accomplishing related results as needed
* Assist with overflow of work from other departments.

* Administrative assistant diploma
* Thoroughness with strong attention to detail
* Strong customer service skills
* Strong knowledge of Microsoft Office (Word, Outlook and Excel)
* Strong verbal and interpersonal skills required
* Ability and willingness to complete continuing education requirements as needed
* Ability to attend Company and team meetings as required, including industry training sessions
* Ability to comply with all Company policies and procedures, proactively protecting confidentiality of clients and Company information
* Ability to efficiently organize work and manage time in order to meet deadlines
* Typing, data entry skills
* Excellent decision making and analytical skills
* Highly organized and independent
* Professional, courteous and friendly
* Perform well in a busy, small business environment
* Result driven with strong attention to detail.

_Compensation will be based on qualifications and experience._