Service Technician (Brampton Chrysler Dodge Jeep Ram)

Position: Automotive Service Technician (NOC 72410)
Company: Brampton Chrysler Dodge Jeep RAM
Location: 190 Canam Crescent, Brampton, ON L6T 1A9
Wages: $76,000 - $87,000 per year
Position: Full-time (43.75 per week), permanent
Benefits: Health, dental and vision insurance; disability, critical illness and life insurance; Employee Assistance Plan; tool and boot allowance;and discounts on vehicles, service and parts.
Vacancy: 4

Looking to join a fast-paced and an ever growing organization? Come join our dynamic team at Brampton Chrysler Dodge Jeep RAM.

Part of the Performance Auto Group, Brampton Chrysler Dodge Jeep RAM is looking for a 310S Licensed Automotive Technician to join their high-volume shop in Brampton.

About Us

Brampton Chrysler Dodge Jeep RAM is part of the Performance Auto Group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

• Great Experience: Every customer is entitled to a great experience
• Integrity: We are honest and transparent in our actions
• Diversity: We are stronger through the inclusion of people, brands and ideas
• Innovation: We passionately embrace opportunities for new and continuous improvements
• Empowerment: We encourage and support our people in taking initiative
• Giving Back: We positively impact the communities in which we live, work and raise families

Job Description

• Inspect, diagnose, repair, and service mechanical, electrical, and electronic systems and components of vehicles.
• Adjust, repair, or replace parts and components of automotive systems including fuel systems, brakes, steering and suspension, engines and drivetrains, emission controls and exhausts, cooling and climate control, and electrical and electronic systems using hand tools and specialized automotive repair equipment.
• Inspect motors in operation and test automotive systems and components using computerized diagnostic and other testing devices to diagnose and isolate faults.
• Project a positive attitude for the benefit of our customers and our junior employees.
• Retrieve repair orders from dispatch on a timely basis.
• Obtain parts from the Parts Department as required.
• Utilize the repair order punch clock appropriately, (i.e., punch onto a specific line when starting a task, and punch off when the task is complete).
• Perform vehicle road tests as required.
• Address all customer concerns using the Three C’s method – Complaint, Cause, Correction.
• Examine all vehicles to determine if additional safety or service work is required.
• Prepare a complete report on the back of the repair order.
• Acquire prices of vehicle parts and note availability for each recommendation.
• Perform all work as outlined on the front of the repair order and as authorized on the back, with efficiency and accuracy, and in accordance with company and factory standards.
• Prepare all parts ordered when authorization is received, unless specifically told otherwise.
• Saves and tags parts if the job is under warranty or insurance, or if requested by the customer.
• Perform vehicle road tests after service any time a wheel is removed, or any time a repair that might affect drivability is performed (i.e. tune-up, valve adjustment, brake work, suspension work, rattle/noise repair, etc.). Straight oil changes or transmission fluid changes are excluded.
• Evaluate all work performed to ensure it is thorough, accurate, and completed in a timely fashion.
• Supervise work of all Service Apprentice Technicians or students; report immediately any deficiencies to the Service Manager.
• Attend factory-sponsored training classes as scheduled by management.
• Attend dealer-specified training courses as scheduled by management.
• Maintain a high degree of concentration to prevent “comebacks”.
• Ensure that customer cars are kept as clean or cleaner than when they arrived, both inside and out.
• Remain current on all factory technical bulletins.
• Acquire an understanding of all current and emerging technologies as they apply to automobile service.
• Prioritize maintaining the cleanliness of the shop area at all times.
• Clean the bay and bench at the end of each shift.
• Dispose of garbage, recycling, etc., as required.
• Ability to execute tasks and work with minimal supervision.
• Ability to work in adherence to company safety standards at all times.
• Comply with all company policies, standards and procedures.
• Other duties as required by management.

Work Conditions

• Will stand for 6-8 hours per day.
• Interacts with employees, management, and the general public.
• May be exposed to frequent interruptions and high levels of stress.
• Physically demanding position.
• Lift parts weigh up to 50 pounds several times during each shift, and use hoist and test equipment as needed.
• Will stoop, kneel, crouch, crawl, reach, handle, and feel.
• Will use hand and power tools, and will be exposed to noise, vibration, dust, exhaust fumes, and other hazardous and non-hazardous materials.
• May be exposed to extreme heat or cold temperatures while working.
• Road testing of vehicles may be required.
• Use of safety equipment will be required (i.e. CSA safety shoes).
• Overtime may be required.

Employment Requirements

• High School Diploma, GED, or equivalent.
• Automotive Service Technician, fully licensed (310S or higher) is preferred. Must be eligible for a licence.
• Minimum 3-5 years’ experience with automotive mechanical operations required.
• Minimum 2 years’ experience working on Chrysler, Dodge, Jeep and Ram vehicles.
• Proven knowledge and experience with automotive mechanical operations.
• Must be team oriented with a positive attitude.
• Work well under pressure in a fast-paced environment.
• Must be reliable and able to work productively with minimal supervision.
• Ability to read and comprehend English instructions and information.
• Personable, reliable, courteous.
• Works well in a fast paced environment.
• Must be team oriented, reliable and hardworking with a positive attitude.
• Excellent diagnostic and electrical skills.
• Must have a valid Ontario Driver's License and good driving record.
• Excellent diagnostic and electrical skills.
• Ability to effectively manage time.
• Possess a neat appearance, good judgment, and mature attitude.
• Demonstrate willingness to learn and succeed.
• Ability to work flexible hours and work around a changing schedule.

What we Offer

• Excellent management support and guidance
• Opportunities through our Internal career development program
• Access to health, dental and vision insurance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.