Service Technician I (Beginner)

Location: Various, throughout Saskatchewan

Purpose:

Participate in on-the-job training, as well as independently performs diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. If applicable, may be attending scheduled apprenticeship training to work towards obtaining Journeyperson certification in the John Deere Tech program, focused on the fundamentals and key technical concepts to become an effective Service Technician.

Key Responsibility Areas:

• Removal, disassembly, and reconditioning of components
• Repairs on agricultural and turf equipment
• Setup and PDI of Equipment
• Repetitive repairs
• Minor diagnostics
• In shop repairs
• Participate in on the job training and perform repairs of equipment, under the direction of the Service Manager, Shop Foreman and other Senior Service Technicians
• Perform any and all service tasks as assigned
• May participate in the installation and removal of weather stations
• Maintain condition of vehicles, inventory, tools and equipment in good working order
• Works toward attaining and maintaining appropriate efficiency, productivity and labour performance for personal ratings as well as to assist with team/department goals
• Complete all reports and forms required in conjunction with work assignments
• Account for all time and material used in performing assigned duties
• Follow all safety rules and regulations in performing work assignments
• Maintain a clean work area and performs work in a neat and orderly fashion
• Work to build and maintain constructive co-worker relations, and effective and productive team dynamics
• Ensure all safety regulations and requirements are followed by self and others
• Completes all required reports and forms required in conjunction with job assignments
• Accounts for all time and material used in performing assigned duties
• Participate in training programs required for the development of skills and knowledge, this may include apprenticeship training in the Agricultural Machinery Technician program through Saskatchewan Polytechnic (John Deere Tech) or Assiniboine Community College
• Participate in any specified training, as offered in the workplace
• Maintain current knowledge of John Deere and competitive products
• Maintain up-to-date and current product knowledge of related lines
• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Interest in learning methods, materials, tools and techniques used in the repair of outdoor power equipment/agricultural equipment
• Ability to operate vehicles and equipment used for diagnostic purposes
• Ability to lift at least 40 lbs. repeatedly; ability to lift between 40-75lbs as needed
• Ability to work flexible hours, varying shifts, weekends and holidays, if necessary
• Having and maintaining a valid driver’s license required
• Follows all safety rules and regulations in performing work assignments
• Maintain required technical and behavioral skills

Experience and Qualifications:

• Apprentice Agricultural Equipment Technician
• Knowledge of engines, hydraulics, power-trains, air-conditioning, mechanical and electrical systems, used in the repair of agricultural and turf equipment; and as they apply to machines marketed by the dealership would be considered an asset
• Farming background/experience is an asset
• Basic mechanical skill set
• Ability to read, write, and speak effectively with customers and/or other employees
• High School Diploma or equivalent experience required
• Forklift license preferred
• Willingness to learn and work hard