Publié il y a 12 jours
Service Writer
@ Rocky Mountain Equipment
Alberta
En bref
Rocky Mountain Equipment is hiring a full-time Service Writer at its Balzac, AB branch, reporting to the Service Sales Manager. The role keeps the service department's paperwork, warranty claims and scheduling running, linking customers and technicians. The posting offers a comprehensive benefits package, a Group Retirement Plan and family health days, but states no pay.
Responsabilités :
- Manage paper flow and record keeping for the service department
- Administer the full warranty claim process
- Keep accurate records of customer surveys
- Support the Service Manager on daily department operations
Résumé des exigences :
- High school diploma
- Excellent computer skills in Microsoft Word and Excel
- Exceptional customer service and communication skills
- Previous administrative experience
- Agriculture or construction equipment knowledge is an asset
Outils et compétences
Source et dates
Site carrière / système de candidatures · adp
- Date publiée par l’employeur
- 2026-11-02
- Première détection par notre source
- 2026-11-14
- Mise à jour du dossier source
- 2026-11-14
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Administration |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau, Chez les clients |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Secondaire (DES) (exigé) |
| Avantages mentionnés | Horaire flexible, Régime de retraite, Formation payée |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Rocky Mountain Equipment
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Right By You.
Description complète de l’entreprise
Rocky Mountain Equipment (RME) is a consolidator of agriculture and construction equipment dealerships, primarily focused around the CNH brands. RME’s business employs 1000+ people directly, and serves tens of thousands more customers and their employees. Operating 45 dealerships across Alberta, Saskatchewan and Manitoba as well as serving customers radiating beyond those three provinces, RME’s is committed to providing our equipment partners with a reliable and consistent experience through each customer interaction. No matter where our customers might find themselves – from a new equipment purchase, to a service booking or part inquiry, customers know that their nearest RME location is dedicated to doing right by them. www.rockymtn.com
- Abonnés LinkedIn
- 8 810
- Personnes associées sur LinkedIn
- 517
- Bureaux déclarés
- #301 - 3345 8th Street SE, Calgary, AB T2G 3A4, CA
- Catégories d’activité
- Construction
- Machinery Manufacturing
- Agriculture
- Autres noms enregistrés
- Rocky Mountain Equipment
- Spécialités
- Agriculture
- Construction
- Heavy Equipment
- Precision Farming
- and Water Management
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 1 475 299
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Rocky Mountain Equipment (RME) is a consolidator of agriculture and construction equipment dealerships, primarily focused around the CNH brands. RME’s business employs 1000+ people directly, and serves tens of thousands more customers and their employees. Operating 45 dealerships across Alberta, Saskatchewan and Manitoba as well as serving customers radiating beyond those three provinces, RME’s is committed to…
| Champ | Valeur |
|---|---|
| Secteur | Machinery Manufacturing |
| Taille | 501-1,000 employees |
| Siège social | Calgary, AB |
| Type d’organisation | Privately Held |
| Fondée en | 2007 |
| Spécialités | AgricultureConstructionHeavy EquipmentPrecision Farmingand Water Management |
| Offres sur Jobsy | 214 |
| Voir la page |
JOB TITLE: Service Writer
POSITION TYPE: Full-Time, PermanentBRANCH: Balzac, AB
REPORTING TO: Service Sales Manager
RME (Rocky Mountain Equipment) is a powerful network of agriculture, construction, rental, and recreational markets. As one of Canada’s largest equipment dealers, RME delivers solutions that maximize uptime, productivity, and profitability through expert service, innovative tools, and a customer-centric approach. As Western Canada’s trusted equipment and business partner, RME stands Right by You™, fulfilling our commitment to deliver product and support services for the hardworking families in Western Canada who build our communities and feed the world.
The Service Writer helps keep everything in line in the service department —things would go awry without them. From scheduling work orders to connecting with customers and technicians to get the work done, the service department runs smoothly because of this critical role. If process-driven, efficient and organized describe how you like to work, the Service Writer position is for you. It doesn’t stop there—RME is committed to offering comprehensive training, support and career development to our employees to assist them with their career goals.
Job Duties and Responsibilities Include:
- Ensuring all paper flow and record keeping for the service department is completed and administered properly and efficiently
- Administer all aspects of the warranty claim flow including claim writing, warranty parts return, warranty account reconciliation, and warranty appeals
- Keep accurate records of customer surveys
- Work with Service Manager on day-to-day operations of the service department
- Employee must adhere to all Occupational Health and Safety Standards—RME is committed to the protection and wellness of its employees
Job Requirements and Qualifications Include:
- High school diploma
- Excellent computer skills including Microsoft Word, Excel, and other software
- Exceptional customer service skills and communication skills
- Previous administrative experience
- Technical Knowledge of agriculture and/or construction equipment is an asset
- Previous warranty administration experience with New Holland and CASE equipment is an asset
- Previous Service Writer experience within an agricultural, construction, automotive or other heavy equipment shop is an asset
We offer a comprehensive benefits package with flexible plans to suit your needs, along with a Group Retirement Plan. We are committed to empowering and investing in our employees to build and maintain relationships with the communities and businesses we serve, which is why we offer competitive salaries across all positions and family health days.
We thank all applicants for their interest; however, only candidates selected for an interview will be notified.
Journal
Visible seulement par vous. Conservé sur cet appareil, et dans votre compte une fois connecté.