Services Sales Manager

Role Summary

The Services Sales Manager leads service business growth across British Columbia, primarily in the Lower Mainland and Vancouver Island. This hands-on sales role develops new business, grows client relationships, and establishes the foundation for a future sales team. Success means increasing recurring service revenue, building lasting customer partnerships, and developing sales practices that support sustainable regional growth.

Why This Role Matters to Modern Niagara Building Services

The Services Sales Manager supports Modern Niagara Building Services’ growth in lifecycle service delivery. By expanding maintenance agreements and service relationships, this role creates recurring revenue and strengthens our long-term presence with customers.

Their leadership connects sales, projects, service, and operations to deliver value throughout the lifecycle of customers’ buildings.

Key Impact / Purpose

• Grow recurring service and maintenance revenue through new business development and strategic account management.

• Strengthen long-term client relationships through proactive building service solutions.

• Establish scalable sales processes and support the development of a future regional sales team.

• Connect customer needs with operational capabilities to support successful delivery and sustainable growth.

Duties and Responsibilities:

Business Development and Sales

• Work with the Regional Sales Director to develop and execute an annual sales plan aligned with regional growth objectives.

• Generate new business through prospecting, networking, referrals, and strategic account development.

• Sell preventive maintenance agreements, service contracts, retrofit projects, building automation, and energy solutions.

• Manage the complete sales cycle from lead generation through proposal development, negotiation, and contract award.

• Develop key accounts and identify opportunities to expand existing customer relationships.

Client and Market Development

• Build relationships with building owners, property managers, facility managers, consultants, and strategic partners.

• Establish Modern Niagara Building Services as a trusted building services partner in British Columbia.

• Represent the organization at industry associations, networking events, trade shows, and client functions.

Sales Operations and Team Development

• Maintain an accurate, active sales pipeline using the company’s CRM platform.

• Keep opportunities, customer interactions, forecasts, and account plans current and well documented.

• Prepare regular sales forecasts and reports to provide visibility into pipeline activity and anticipated revenue.

• Follow established sales processes and maintain consistent opportunity management practices.

• Collaborate with estimating, operations, and technical teams to align customer commitments with delivery capabilities.

• Support the development of regional sales strategies, processes, contract models, service offerings, and best practices.

• Contribute to the recruitment, onboarding, and mentoring of future sales team members as the business grows.

Must haves:

• Minimum of five (5) years of sales experience in mechanical service, HVAC, building automation, electrical, or building services.

• Proven success selling maintenance contracts, service agreements, or retrofit projects.

• Strong understanding of commercial building systems and facility operations.

• Excellent communication, negotiation, and relationship-building skills.

• A self-motivated, customer-focused, and results-oriented approach.

• Valid driver’s licence and ability to travel throughout British Columbia, including Vancouver Island.

This is a new position.

Expected annual compensation: $120,000–$140,000

Modern Niagara Building Services offers a competitive total compensation package including:

• Performance-based bonus opportunities

• Defined Contribution Pension Plan with a generous employer contribution

• Flexible Health and Dental benefits with tiered options to meet the needs of you and your family

• An annual health spending account to support your overall wellness

• 24/7 confidential support through our Employee and Family Assistance Program with access to comprehensive resources and professional services

• A competitive vacation package with additional vacation granted throughout your tenure with the organization

• Employer Paid Parental Leave Top Up

• Annual Community Day dedicated to volunteering and giving back to the communities where we live and work

• Corporate Discounts through various vendors across Canada for programs such as fitness, mobile phones, travel, home and auto insurance, and many others

Here at Modern Niagara Building Services, because we know our people are the best in the industry, we pride ourselves on providing a total compensation package that rewards employees for their hard work and supports employees and their families in their overall wellbeing.

About Modern Niagara Building Services

Who We Are

Modern Niagara Building Services helps building owners, managers, and general contractors meet the mechanical and electrical needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa.

We are committed to having a positive and meaningful impact on Canada’s infrastructure and on the communities where we live, learn, work, and heal. We build for life.

Our Culture & Values

We value passion, initiative, determination, professionalism, and teamwork. Health and safety are embedded in everything we do, and our award-winning safety culture consistently performs well above industry standards.

Diversity, Equity & Inclusion at Modern Niagara Building Services

We are committed to building a diverse, equitable, and inclusive organization where everyone has access to opportunity, feels a sense of belonging, and can thrive. We actively work to remove barriers faced by members of equity-seeking groups (including women, Indigenous, Black, racialized, 2SLGBTQIA+ people, people with disabilities, and newcomers to Canada) in the construction industry.

We encourage applications from candidates of all backgrounds and lived experiences and are committed to a barrier-free hiring process. If you require accommodation at any stage of the recruitment process, please contact us at [email protected] so we can make appropriate arrangements.

We appreciate every applicant’s interest in joining Modern Niagara Building Services. Only those selected for an interview will be contacted.