Postuler

Publié il y a 2 mois

Shift Lead, Security - Casino Security

@ Hard Rock Ottawa Employee Services

Canada

28,36 $/hTemps partiel1+ ans d’expérience
Postuler
SIGNAUX

En bref

Hard Rock Ottawa Hotel & Casino is hiring a part-time Shift Lead, Security to supervise casino security operations during an assigned shift while performing frontline security duties. The role requires AGCO and Smart Serve licensing and flexible scheduling including holidays and weekends. Pay is CAD $28.36 per hour.

Salaire :

28,36 $ de l’heure

Responsabilités :

  • Supervise casino security operations during an assigned shift
  • Respond to emergencies, disturbances and incidents
  • Patrol the casino floor and report suspicious persons
  • Ensure secure transfers of money within the casino
  • Provide first aid and mentor team members

Résumé des exigences :

  • At least one year of security or gaming experience
  • Post-secondary diploma in Law and Security preferred
  • First Aid, CPR and Non-Violent Intervention certification
  • AGCO Category 1 Gaming Assistant registration
  • Smart Serve certificate
  • Ability to work holidays, weekends and flexible shifts

Outils et compétences

Source et dates

Site carrière / système de candidatures · workday

Date publiée par l’employeur
2026-09-15
Première détection par notre source
2026-10-08
Mise à jour du dossier source
2026-10-22

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineAdministration
Expérience1 an(s) et plus
Gestion d’équipeOui
Horairejour, soir, jours fériés, fins de semaine, nuit
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin, Chez les clients
PositionAssis et debout
Exigences physiquesphysique modéré · soulever 50 lb · ordinateur modéré
LanguesEnglish
Permis et certificationsAGCO Category 1 Gaming Assistant registration, Smart Serve, First Aid, CPR, Non-Violent Intervention
Permis de conduireun atout
FormationCollégial (DEC) (préféré)
Domaines d’étudesLaw and Security

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Hard Rock Ottawa Employee Services

ChampValeur
Offres sur Jobsy14
Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Company: Hard Rock Ottawa Hotel & Casino

Location: Ottawa, Ontario

Job Type: Part Time Permanent

Is this a current vacancy? Yes, this is an existing open position.

Compensation: CAD $ 28.36/Hr.

License Requirements: AGCO License, Smart Serve Certificate

OVERVIEW:

The Shift Lead Security is responsible for overseeing casino security operations during an assigned shift while actively performing frontline security duties. This dual-role position combines the leadership responsibilities of a Security Supervisor with the operational responsibilities of a Security Officer, ensuring the safety and security of guests, employees, assets, and property while maintaining compliance with gaming regulations, company policies, and applicable legislation.

The Shift Lead Security acts as the primary point of contact for security-related incidents during their shift, providing guidance and direction to security team members while responding to emergencies, disturbances, and customer service situations.

RESPONSIBILITIES:

Duties as a Security Supervisor:

The manager is accountable to his or her staff, assisting with hiring, training, evaluations, recognition and development.

  • Responsible for the protection of company assets and the reporting and arrest of criminals, ensuring the maintenance of peace and order for guests and fellow employees.

  • Provides first aid and medical attention as required.

  • Presents a strong presence on the gaming floor.

  • Delivers exceptional customer service and ensures compliance with Alcohol and Gaming Commission of Ontario (AGCO) regulations and other applicable laws, policies and regulations.

  • Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.

  • Duties as a Security Officer:

    Exhibit conduct in accordance with all Alcohol Gaming Commission Ontario (AGCO) Regulations.

  • Ensures that proper security is provided for all transfers of monies within the casino.

  • Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and possibly escorting them if necessary.

  • Prepare detailed incident reports in a clear and precise manner.

  • Patrol the casino areas to establish a security presence and report all unusual situations and/or suspicious persons.

  • Assist in the coordination and resolution of emergency situations.

  • Assist in maintaining proper key control.

  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.

  • Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.

  • Ensure prompt and discreet notification to managers of any observation of illegal acts or internal ethics violations.

  • Performs all other related and compatible duties as assigned.

  • Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.

  • Other duties as assigned.

  • Lives the Brand.

  • QUALIFICATIONS/EDUCATION AND/OR EXPIERENCE REQUIREMENTS:

    Minimum of a post-secondary diploma in Law and Security or a related field

  • Proficiency in standard computer applications and systems relevant to security operations

  • Valid First Aid and CPR certification, along with Non-Violent Intervention certification

  • Possession of a valid Class G driver’s license with a clean driving record preferred

  • Ability to obtain and maintain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario (AGCO)

  • The ability to obtain a Smart Serve License

  • A secondary school diploma, with preference to graduates with a post-secondary education in Law and Security.

  • A minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit).

  • Knowledge of computer applications.

  • Casino Surveillance or related surveillance experience an asset

  • Must obtain and maintain all licenses / certifications per Federal, Provincial, and Gaming Commission.

  • Prior experience opening new properties/outlets preferred.

  • Must be Nineteen (19) years of age.

  • Must be able to work on holidays and weekends, as well as flexible shifts.

  • PHYSICAL DEMANDS:

    • Ability to stand and sit for extended periods of time.

    • Ability to frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.

    • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 25 pounds or more.

    • Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

    • The work environmental characteristics described here may be representative of those an employee encounters while performing the essential functions of this job.

    • The Casino environment is hectic, fast-paced and often crowded and noisy.

    • Duties and responsibilities are typically performed in a professional office setting, but there may be times when you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

    WORKING CONDITIONS:

    Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times when you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

    CLOSING:

    Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at [email protected] if you require accommodation at any time throughout the hire process.

    We thank all candidates for their interest, however, only those being considered for an interview will be contacted

    Emplois semblables

    • Shift Lead

      Toronto, ON
      19 $/hSur placeTemps partiel

      Insomnia Cookies: The concept was founded by Seth Berkowitz in 2003 from his dorm room while attending the University of Pennsylvania.

      1+ ansCandidates need at least one year of retail, restaurant or hospitality experience, strong communication and organization skills, and a positive attitude. They must be 18 or older and able to obtain any required food safety certification.

      point-of-sale system, bakery equipment, ovens, kitchen equipment

    • Lead, Strategic Optimization (temp. 12 months)

      Nunavut
      Temps plein

      Agnico Eagle

      5+ ansCandidates need a bachelor's or technical degree in engineering, maintenance, business or a related field and five years of change management, continuous improvement or project coordination experience. Strong data analysis, business case skills, Microsoft Office (especially Power BI, Excel and PowerPoint) and teamwork in a multicultural setting are needed; PMP is an asset.

      Power BI, Microsoft Excel, Microsoft PowerPoint

    • Lead, Methodologist, Analytics

      Ontario
      Temps plein

      Ontario Health

      5+ ansCandidates need 5 or more years of related experience, ideally in public or healthcare settings, plus a proven record designing analytic methods. Strong SQL, Python or SAS skills, Power BI expertise and knowledge of Ontario's health system datasets are required, and a master's degree is an asset.

      SQL, Python, SAS, Power BI

    • Lead / Senior Piping Materials Engineer

      Calgary, AB
      Temps plein

      Vista Projects Limited: Vista Projects is an integrated industrial engineering firm that helps clients navigate the digital transformation of their projects and operations.

      8+ ansCandidates need a mechanical or related engineering degree, P.Eng. registration with APEGA, and 8+ years of piping engineering experience including lead roles on EPC projects. Strong expertise in piping materials, corrosion, valves, high-temperature and cryogenic systems, and CSA Z662 pipeline design is required.

      Navisworks, Bluebeam Revu, Microsoft Office, Hexagon, AVEVA, CADWorx

    • Lead, Project Reporting

      Calgary, AB

      Trans Mountain: Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast.

      10+ ansTrans Mountain needs candidates with 10+ years in project controls or reporting, advanced Excel, PowerPoint and Power BI skills, and executive presentation experience. A post-secondary education in engineering, business, finance or project management is required; PMP or AACE certification is an asset.

      Power BI, Excel, PowerPoint, Microsoft Copilot

    • Senior Lead, Customer Technology Advisor

      York, ON
      Sur placeTemps plein

      Kyndryl Canada Limited

      Kyndryl Canada Limited needs deep domain knowledge of technical services, consultative selling experience and recognized external technical certifications in areas such as cloud, security, data and AI. A bachelor's or master's degree is preferred.

      Presentation skills, Sales, Regulatory compliance, Apply strategic thinking, Collaboration, Communication skills

    • Lead, Full Stack Engineer

      Vancouver, BC
      Temps plein

      Royal Bank of Canada: Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance.

      Cotation en bourse: TSX:RY · NYSE:RY · Source vérifiée: 2026-11-02

      7+ ansCandidates need 7+ years leading an engineering team, plus software engineering experience in .NET, Java, or Python. Strong API, cloud migration, data pipeline, and Kubernetes or Docker experience is required.

      Azure, Kafka, MQ, Kubernetes, Docker, Splunk

    • Lead, clinical engagement, meditech expanse project

      Vancouver, BC
      46,37–66,66 $/h

      Fraser Health Authority

      7+ ansCandidates need a Master's degree in a health-related field, seven years of recent complex clinical management experience, and five years of healthcare project planning focused on clinical information system implementation. A valid BC driver's licence and access to a personal vehicle are also required.

      MEDITECH Expanse, CPOE, Electronic health record

    Lieux et modes de travail

    Lieux

    Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

    Astuce : ajoutez le télétravail pour élargir la recherche.

    Exclure des lieux

    Mode de travail

    Offres de cette entreprise dans les résultats

    Voici les offres de cette entreprise chargées dans votre recherche. Elle peut avoir d’autres postes ouverts.