Shuttle Driver

Guest & Host Shuttle Driver – Full-Time / Part-Time / Seasonal

Must be available for evenings, weekends, holidays

Why Deerhurst?

Nestled in the heart of Muskoka, Deerhurst Resort can become your new office with a view. Becoming a Host unlocks a world of opportunity to not only grow your hospitality career but yourself as well. On top of the beautiful and relaxing surroundings Deerhurst Hosts enjoy complementary activities such as Golf, Recreation activities, pool and gym access. Discounts on food, clothing and concessions, and hotel stays are just some of the perks available to all Hosts. Affordable staff housing is available on site and includes laundry, internet, shuttle service. Join our team and find out why thousands of people visit Deerhurst every year. Apply to Deerhurst today, Muskoka’s preferred place to work and play.

Deerhurst Resort Paid Class F Licensing Program

We recognize that qualified candidates may not currently possess an Ontario Class F Driver's Licence. To support your career development, Deerhurst Resort is committed to helping successful candidates obtain this qualification.

The company will:

• Cover the full cost of obtaining an Ontario Class F Driver's Licence.
• Pay for required licensing fees, testing fees, and associated licensing expenses.
• Provide access to a company vehicle for training and road test purposes.
• Coordinate and support scheduling for required training and testing.
• Provide coaching and guidance throughout the licensing process.
• Invest in your professional development while preparing you for a rewarding career transporting guests safely and professionally.

Position Summary

The Guest & Host Shuttle Driver is responsible for providing safe, professional, and reliable transportation for both resort guests and resort hosts (employees). Drivers operate scheduled shuttle routes and on-demand services throughout the resort and designated off-site locations.

This role requires flexibility, strong customer service skills, and the ability to alternate between guest shuttle and host shuttle assignments based on operational needs and scheduling.

Key Responsibilities

• Safely operate resort shuttle vehicles to transport guests and hosts to and from designated on- and off-site locations

• Rotate between Guest Shuttle and Host Shuttle assignments as scheduled

• Provide courteous, professional, and friendly service at all times

• Assist guests with luggage, packages, and mobility needs when required

• Ensure shuttle vehicles are clean, fueled, and in safe operating condition

• Conduct pre-shift and post-shift vehicle inspections and report concerns

• Follow all resort policies, traffic laws, and safety procedures

• Maintain clear communication with Guest Services regarding schedules, delays, or issues

• Monitor surroundings and report hazards, incidents, or unsafe conditions

• Support peak operational periods, events, and seasonal demands

Skills, Abilities & Attributes

• Strong customer service and communication skills

• Professional, courteous, and safety-focused demeanor

• Ability to work independently and follow schedules accurately

• Strong situational awareness and decision-making skills

• Flexible and adaptable in a fast-paced environment

• Comfortable interacting with both guests and employees

• Ability to remain calm and professional under pressure

• Willingness to work varied shifts including evenings, weekends, and holidays

Qualifications

• Valid Ontario Class G Driver's Licence
• Minimum five (5) years of clean driving experience with no major traffic violations or at-fault accidents.
• Ability and willingness to obtain an Ontario Class F Driver's Licence.

• Previous driving or guest service experience preferred

• Knowledge of safe driving practices and passenger transport standards

• Ability to pass required background and licensing checks
  

Physical Requirements

• Frequent standing, walking, and driving

• Ability to lift and carry up to 40 lbs

• Ability to assist passengers with luggage or mobility needs

• Comfortable working in varying weather conditions
  

Why Join Our Team?

• Competitive compensation.
• Resort discounts and employee perks.
• Career growth and advancement opportunities.
• Supportive team environment.
• Opportunity to gain a valuable professional driving qualification.
• Company-funded Class F licensing, including training support, licensing fees, testing costs, and access to a company vehicle for training and examination purposes.

Visa Requirements: Must be eligible to work in Canada

The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements.