Social Worker

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents

About the Role

Reporting to the General Manager and/or designate, the Social Worker is responsible for the delivery of social work services to residents and their families in all Long Term Care and convalescent care programs. Informs resident and family of available services and of resident rights and responsibilities. Performs key role in admissions to and discharges from the facility. Participates in resident care conferences and provides ongoing social work support to families and residents. Participates in continuous quality improvement of the services provided.

Responsibilities:

Include but not limited to:

• Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
• Continually evaluates and utilizes best practice information/research to improve the quality of assigned services.
• Participates in determining suitability of applicants and selecting appropriate residents for available vacancies.
• Assesses and assists residents and families where there is an indication of a psychosocial problem, involving emotional, behavioural and or cognitive concerns.
• Completes incapability assessments.
• Leads referrals to Public Guardian and Trustee, and support residents/families with financial matters.
• Assists with coordination of admission of new residents to the community.
• Prepares resident social/psychosocial histories for initial care conferences.
• Provides consultation and education to residents and their families and directs them toward appropriate government and community resources.
• Supports educational in-service training for staff related to resident rights and social services.
• Liaises with the Health Authority and other local community physicians.
• Assists in discharge planning for convalescent and complex care clients.
• Assists with arrangements for resident out-of-community health care, transportation and counselling services.
• Participates in the community’s Continuous Quality Improvement Program and Accreditation processes.
• Attends resident care conferences as required, team rounds, and family meetings and presents information related to the social welfare of the residents.
• Maintains and updates resident records as appropriate and in accordance with community policies.
• Facilitates Family Council in conjunction with the leadership staff.
• Participates in critical incident debriefing as deemed appropriate by the leadership staff.
• Participates in planning and monitoring program development including palliative care.
• Participate in a variety of committee meetings as assigned through terms of reference (e.g. LTC Best Practice).
• Fulfils leadership role in implementing and maintaining ethics protocols in collaboration with the leadership team.
• Actively participates in orientation of new staff, community programs, meetings, committees and educational in-services.
• Maintains a safe environment for residents, family and staff, through:
  • accident prevention,
  • knowledge of emergency procedures and regulations,
  • the safe use of supplies and equipment and reporting when repairs are necessary, and
  • Utilizing infection control procedures
• Performs other related duties as required.

Qualifications & Skills:

• Bachelors degree in Social Work is required.
• Masters in Social Work an asset.
• 3 years of recent related experience - long term care setting preferred.
• Current registration with the BC College of Social Workers.
• Ability to think analytically and recognize likely causal links to events while anticipate obstacles and solve problems effectively.
• Ability to be flexible and adapt in a variety of situations and groups and can manage change effectively.
• Ability to be an active listener and understand the needs of all persons served.
• Computer skills including the ability to navigate basic computer programs such as Word, Excel, Outlook.
• All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
• Ability to read, write, and speak English proficiently and understand verbal and written instructions.

West Coast Seniors Housing Management

is an equal opportunity employer.