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Publié il y a 6 mois

Solution Architect - Salesforce

@ Querentia Inc.

Toronto, Ontario

TélétravailContrat
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En bref

Querentia Inc. is hiring a contract Salesforce Solution Architect to support a large-scale Salesforce and contact center transformation initiative. The role leads solution design and architecture, defines scalable solutions with business and technical teams, and provides architectural guidance. Experience with Service Cloud, PSS, Knowledge and Agentforce is expected.

Responsabilités :

  • Lead Salesforce solution design and architecture
  • Define scalable solutions with business and technical teams
  • Provide architectural guidance and best practices
  • Support enterprise CRM and customer service transformation

Résumé des exigences :

  • Large-scale Salesforce transformation experience
  • Expertise in Service Cloud, PSS and Knowledge
  • Contact center transformation experience
  • Strong solution architecture and stakeholder management
  • Agentic AI or Agentforce experience is a plus

Outils et compétences

Source et dates

Type de source non vérifié · jsonld

Date publiée par l’employeur
2026-05-05
Première détection par notre source
2026-10-26
Mise à jour du dossier source
2026-11-02

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauSenior
DomaineDéveloppement logiciel
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

ChampValeur
Offres sur Jobsy331
Description

Role Overview

We are seeking an experienced Salesforce Solution Architect to support a large-scale Salesforce and contact center transformation initiative.

Key Requirements

• Strong experience with large-scale Salesforce transformation projects

• Expertise in:

• Salesforce Service Cloud

• Salesforce PSS

• Salesforce Knowledge

• Experience with call center/contact center transformation

• Strong solution architecture and stakeholder management skills

• Experience with Agentic AI technologies or Salesforce Agentforce is a plus

Responsibilities

• Lead Salesforce solution design and architecture

• Work with business and technical teams to define scalable solutions

• Provide architectural guidance and best practices

• Support enterprise CRM and customer service transformation initiatives

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