Publié il y a 25 jours
Solution Designer - Data Warehouse and Speech AI
@ Insight Global
Toronto, Ontario
En bref
Insight Global is hiring a contract Senior Solution Designer to design Speech AI, contact centre, data warehouse, reporting and integration solutions. The work covers how customer interaction data is captured, integrated, modelled, analysed and reported, with technical leadership through implementation.
Salaire :
À partir de 80 $ de l’heure
Responsabilités :
- Design Speech AI and contact centre solutions
- Model, integrate and report on interaction data
- Design APIs between contact centre and data platforms
- Provide technical leadership through implementation
Résumé des exigences :
- Experience with Speech AI or conversational AI
- Experience designing data warehouse and reporting solutions
- Experience with contact centre data environments
- Experience designing APIs and integrations
- Understanding of IVR, routing and reporting
- Knowledge of security, privacy and data-retention
Outils et compétences
Source et dates
Type de source non vérifié · insightglobal
- Date publiée par l’employeur
- 2026-10-16
- Première détection par notre source
- 2026-10-26
- Mise à jour du dossier source
- 2026-10-26
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Senior |
| Domaine | Données et analytique |
| Milieu de travail | Bureau, Chez les clients |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Insight Global
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Insight Global is a talent, consulting, and AI company.
Description complète de l’entreprise
Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world. We obsess over solving problems and building solutions that move our customers further, faster. With access to top talent in more than 50 countries, our tech-enabled recruiters can build teams quickly. Our technical experts across Cloud, AI, Data, Enterprise Operations, and Applied Engineering deliver solutions tailored to each customer’s needs. As those needs evolve, so do we. As we evolve, though, we stay true to our purpose: to develop people personally, professionally, and financially so they can be the light to the world around them. It shows up in everything we do, from investing in our people to delivering results for our customers to making a meaningful impact in our communities.
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- 1224 Hammond Drive, Suite 1500, Atlanta, Georgia 30346, US
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- Content Marketing
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- Autres noms enregistrés
- Insight Global
- Spécialités
- Consulting
- Talent Services
- Staffing
- and International Staffing
- Le profil indique une agence de recrutement
- Oui
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world. We obsess over solving problems and building solutions that move our customers further, faster. With access to top talent in more than 50 countries, our tech-enabled recruiters can build teams quickly. Our technical experts across Cloud, AI, Data, Enterprise Operations, and Applied Engineering…
| Champ | Valeur |
|---|---|
| Secteur | Business Consulting and Services |
| Taille | 1,001-5,000 employees |
| Siège social | Atlanta, Georgia |
| Type d’organisation | Privately Held |
| Fondée en | 2001 |
| Spécialités | ConsultingTalent ServicesStaffingand International Staffing |
| Offres sur Jobsy | 272 |
| Voir la page |
Experience with Speech AI / Conversational AI, including speech analytics, speech-to-text, agent assist, virtual agents, or intelligent routing.
Experience designing data warehouse and reporting solutions, including data modeling, ETL/ELT, tables, views, and data integration.
Experience working with in-house contact-centre data warehouse environments, supporting data modeling, ETL, integrations, and reporting.
Experience designing APIs and integrations between contact centre platforms, internal applications, and data environments.
Understanding of IVR, voice/chat, routing, customer interaction workflows, and contact-centre reporting.
Experience providing technical leadership and solution design through implementation, not just high-level architecture.
Understanding of security, privacy, recording, and data-retention requirements.
Nice to Have Skills & Experience
- contact center specific experience
Job Description
Insight Global s looking for a Senior Solution Designer to design solutions across Speech AI, contact centre technology, data warehousing, reporting, and integrations. This person will help define how customer interaction data is captured, integrated, modeled, analyzed, and reported across the contact centre environment.
The role requires someone who can design solutions but also understands the delivery side and can provide technical leadership throughout implementation.
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