Publié il y a 5 mois
Spa Concierge
@ Basecamp
Canmore, Alberta
En bref
Everwild Nordic Spa and Hotel in Canmore is hiring a full-time Spa Concierge to greet guests, handle check-in and check-out, and book spa appointments. The role also promotes spa packages and products and works days, evenings and weekends at $20 per hour. The posting offers a gratuity program, group health benefits and staff discounts.
Salaire :
20 $ de l’heure
Responsabilités :
- Greet and check in spa guests
- Answer questions about services and packages
- Schedule, confirm and modify spa appointments
- Handle payments, billing and documentation
- Promote and sell spa products and packages
Résumé des exigences :
- Customer service or hospitality experience, spa preferred
- Strong communication and professional demeanour
- Proficiency with computer systems and booking software
- Excellent organization and attention to detail
- Availability for flexible hours, weekends and holidays
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · adp
- Date publiée par l’employeur
- 2026-06-01
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-11-07
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 |
| Horaire | jour, soir, jours fériés, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Chez les clients |
| Position | Surtout debout |
| Exigences physiques | physique faible · ordinateur modéré |
| Langues | English |
| Avantages mentionnés | Rabais employé, Repas gratuits ou à rabais |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Basecamp
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Where your adventures begin
Description complète de l’entreprise
Basecamp Resorts is a hospitality brand headquartered in Canmore, Alberta, Canada. Founded in 2016, it operates 11 hotel and resort properties across Western Canada’s most spectacular mountain ranges. Locations: Basecamp Resorts Canmore, Basecamp Lodge Canmore, Basecamp Suites Canmore, "Lamphouse By Basecamp", Basecamp Resorts Revelstoke, Basecamp Lodge Golden, Northwinds Hotel Canmore, "Baker Creek By Basecamp", Basecamp Suites Banff, "Sundance By Basecamp", and "MTN House By Basecamp". Key People: Sky McLean is the CEO and founder of Basecamp Resorts.
- Abonnés LinkedIn
- 3 775
- Personnes associées sur LinkedIn
- 89
- Bureaux déclarés
- 306 Bow Valley Trail, Unit 201B, Canmore, Alberta T1W 0N2, CA
- 1102 Bow Valley Trail, Canmore, Alberta T1W 1N6, CA
- 721 10 St, Canmore, Alberta T1W 2A3, CA
- 1002 Bow Valley Trail, Canmore, Alberta T1W 1N6, CA
- 610 8 St, Canmore, Alberta T1W 2B5, CA
- 405 Highway 23 N, Revelstoke, British Columbia V0E, CA
- 801 9th St N, Golden, British Columbia V0A 1H2, CA
- Bow Valley Pkwy, Lake Louise, Alberta T0L, CA
- 1602 2 Ave, Canmore, Alberta T1W 1M8, CA
- 316 Marten St, #101, Banff, Alberta T1L 1E6, CA
- Catégories d’activité
- Hospitality
- Hotel
- Travel
- Autres noms enregistrés
- Basecamp
- Basecamp Resorts
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Basecamp Resorts is a hospitality brand headquartered in Canmore, Alberta, Canada. Founded in 2016, it operates 11 hotel and resort properties across Western Canada’s most spectacular mountain ranges. Locations: Basecamp Resorts Canmore, Basecamp Lodge Canmore, Basecamp Suites Canmore, "Lamphouse By Basecamp", Basecamp Resorts Revelstoke, Basecamp Lodge Golden, Northwinds Hotel Canmore, "Baker Creek By Basecamp"…
| Champ | Valeur |
|---|---|
| Secteur | Hospitality |
| Taille | 51-200 employees |
| Siège social | Canmore, Alberta |
| Type d’organisation | Privately Held |
| Fondée en | 2016 |
| Offres sur Jobsy | 34 |
| Voir la page |
Spa Concierge
Everwild Nordic Spa and Hotel, Canmore
About Everwild
Everwild is a growing chain of boutique Nordic spas and hotels based in Canmore. We are an energetic team driven by our core values and providing our guests a home away from home.
Everwild Nordic Spa and Hotel aims to raise the bar in wellness hospitality, blending authentic tradition with fresh, evolving experiences. Everwild is redefining mountain hospitality.
Why Work for Us?
- A gratuity program!
- Group health benefits plan (Dental, Vision, Paramedical, and more)
- Generous staff discounts at all our properties
- Family and friends discount at Basecamp properties
- Free access to the Everwild Nordic Spa
- Discounts on food & beverage at Rhythm & Howl
- Company paid staff events.
- Room for advancement in our growing company
- Be part of western Canada's fastest-growing hospitality brand
- A hands-on people focused Basecamp culture
Position Overview
Under the supervision of the Assistant Spa Manager and Spa Supervisor, the Spa Concierge plays a crucial role in in creating a positive first impression and ensuring that all guests have a warm, welcoming, and memorable experience from the moment they arrive.
Shifts: Full-time/Permanent. Days, evenings & weekends.
Wage: $20 per hour
Key Responsibilities
Guest Experience & Reception
- Greet guests in a friendly and professional manner as they arrive at the spa. Ensure guests feel welcomed, valued, and comfortable.
- Address guest inquiries and concerns about services, products, and amenities. Provide information on treatments, spa packages, promotions, and policies.
- Efficiently check guests in and out of the spa, handling payments, billing, and any required documentation.
- Collect and report guest feedback, both positive and negative, to improve service quality and guest satisfaction.
Operational Efficiency
- Schedule, confirm, and modify appointments for spa services, ensuring accurate and timely bookings.
- Work closely with spa therapists, managers, and other team members to ensure smooth operations and high-quality guest service.
- Ensure the front desk area is clean, organized, and well-stocked with promotional materials, brochures, and necessary spa items.
Sales & Marketing
- Promote and sell spa products and services, recommending packages and upgrades to enhance the guest experience.
Requirements
- Previous experience in customer service or hospitality, preferably in a spa or wellness environment.
- Strong communication skills and a friendly, professional demeanor.
- Ability to manage multiple tasks in a fast-paced environment.
- Knowledge of spa services, treatments, and products is a plus.
- Proficiency in computer systems and booking software.
- Excellent organizational skills and attention to detail.
- Ability to maintain a calm and positive attitude under pressure.
- Ability to work flexible hours, including weekends and holidays.
Basecamp Resorts and Everwild is an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at [email protected] to discuss your needs confidentially.
Full time, Monday to Sunday
Full time = 40 hours per week
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