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Spanish Bilingual Inbound Customer Service Representative

@ SinglePoint

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Edmonton, Alberta

15 $/hTélétravailTemps plein
Postuler
SIGNAUX

En bref

SinglePoint is hiring a bilingual Spanish inbound customer service representative for a full-time remote role open to Alberta residents. The work covers inbound and occasional outbound customer calls, payment and account issues, and marketing products. The schedule is five days a week on a rotation between 8:00am and 11:15pm MDT, Monday to Saturday, with a start date of November 24, 2026 and an hourly rate of $15.00 plus 4% vacation pay.

Salaire :

15 $ de l’heure

Responsabilités :

  • Handle mainly inbound and occasional outbound customer interactions
  • Assist with payment solutions and account discrepancies
  • Document customer accounts accurately
  • Market products and services to customers
  • Meet and exceed individual targets

Résumé des exigences :

  • Bilingual Spanish required
  • Proficient computer skills
  • Strong attention to detail and communication
  • Flexible shifts and rotational schedule
  • Compatible device with Windows 11 and webcam

Outils et compétences

Windows 11Webcam
Source et dates

Site carrière / système de candidatures · ultipro

Date publiée par l’employeur
2026-11-09
Première détection par notre source
2026-11-09
Mise à jour du dossier source
2026-11-09

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Heures par semaine40 (estimé)
Horairejour, soir, fins de semaine
Déplacementsavion : aucun · route : aucun
Milieu de travailDomicile
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish, Spanish
Avantages mentionnésCongés payés généreux, Rabais employé, Formation payée

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

SinglePoint

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ChampValeur
Offres sur Jobsy11
Description

The Customer Service Representative at SinglePoint is a professional, responsible, and goal-orientated individual who handles mainly inbound and occasional outbound customer interactions with a high degree of customer service, sensitivity and urgency. Our commitment to customer care is second to none. There are many opportunities for growth within our company and we are looking for top talent individuals that can grow with us!

We are actively looking for applicants based in Alberta.

This role is REMOTE. Train from home and work from home. We offer PAID TRAINING.

We have a permanent full-time opportunity and the schedule we are currently hiring for is 5 days a week with a rotational schedule between the operating hours of

  • Monday to Saturday between 8:00am to 11:15pm MDT (7:00am to 10:15pm ET)

This position starts on November 24, 2026, successful candidates MUST be available to start.

Perks

  • Never come into the Office – train and work from home within Alberta
  • Benefits/Health Care Spending Account
  • Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more!
  • Career and Leadership Development - we are looking for top talent individuals that can grow with us!
  • In depth training at the start of employment with continuous development and ongoing training throughout
  • Rotational work schedule

Responsibilities

  • Assist and market products and services to new and existing customers
  • Assist with customer related payment solutions and account discrepancies
  • Document customer accounts accurately
  • Respect and uphold privacy and protection of customer information
  • Meet and exceed individual targets and performance expectations

Qualifications

  • Must bring your own device. The device must:
    • Support Windows 11 (1803 or higher)
    • Have at least 8BG of RAM (memory)
    • Have at least 500BM of free space (storage/HDD)
    • Minimum internet speed at least 10mbps
    • Webcam
  • Bilingual Spanish is required
  • Ability to work independently and within a team and maintain accuracy
  • Ability to work flexible shifts
  • Strong organizational and active listening skills to determine the appropriate course of action
  • Strong attention to detail with excellent written and verbal communication skills
  • Proficient computer skills
  • Experience in accounts receivables at various stages of overdue payments, call center or customer service environments is a plus

Compensation

  • Hourly rate of $15.00 plus 4% vacation pay

Join a winning team today!

We are an equal opportunity employer.

Accommodations are available upon request at any point in the selection process. #HP

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