Store Manager, Gardenland Parts & Supply

Join our team and see how Co-op does business differently!

At Gardenland Co‑op, you’re part of a community‑driven cooperative rooted in the Pembina Valley—where success is shared with the very people who call this place home. Powered by local ownership, local decision‑making, and local impact, your work here goes beyond a job. It’s a career with purpose, and a place to truly belong.

Position: Store Manager

Work Location: Gardenland Parts & Supply, 492 9^th St, Morden, MB

On-site work only. No remote work available.

Status: Full-Time, Permanent, Salary

Benefits: Employer-matched pension plan

Robust health benefits

Employee discounts and rebates

Paid time off

Education assistance program

Ongoing development and training

Employee Assistance Plan

Gardenland Parts & Supply is an industrial ag and parts retail store that stands out for its broad selection of automotive, industrial and agricultural parts, including bearings, belts, welding supplies, batteries, filters, and hydraulic hoses.

Position Description:

The Store Manager is a ‘working manager’ responsible for the overall leadership, operational performance, and profitability of the store, ensuring alignment with organizational goals, brand standards, and customer service expectations. This role provides direction and support to team members, oversees financial performance, inventory and asset management, safety and compliance programs, and drives operational excellence.

The Store Manager plays a key role in serving customers and building strong relationships with farmers, commercial businesses, and industrial clients. Success in this role requires extensive knowledge of agricultural, mechanical, and industrial parts, equipment, and tools, enabling the Store Manager to provide expert guidance, meet customer needs, and contribute to the continued growth of the business.

Key Responsibilities:

Living the Brand

Consistently represent the Co-op brand; to know, understand and live Gardenland Co-op’s vision, mission and values.

Be a Co-op ambassador by understanding the Cooperative Retailing System and have a good understanding of the cooperative business model.

Operational & Financial Responsibilities

Lead department operations to achieve strategic goals, sales targets, profitability, and financial viability.

Manage budgets, pricing, inventory, expenses, and margins to optimize performance.

Analyze financial and operating reports, addressing issues and driving continuous improvement.

Oversee claims, transfers, receiving, warehousing, invoices, inventories, and markdowns.

Ensure compliance with asset protection, security, and inventory control procedures.

Manage facilities, equipment, vehicles, CCTV, POS systems, and major capital or repair expenses.

Strategic & Organizational Leadership

Support the achievement of organizational strategic goals and annual business plans.

Champion continuous improvement and operational excellence initiatives.

Ensure adherence to organizational policies, procedures, vision, mission, and values.

Identify opportunities for growth, improved profitability, and enhanced customer experiences.

Act as a positive representative of the organization within the community and industry.

Health and Safety

Ensure compliance with occupational health and safety legislation, company policies, and environmental standards.

Promote a culture of safety and accountability throughout the store.

Ensure workplace incidents, hazards, and injuries are reported and addressed promptly.

Oversee completion of safety inspections, corrective actions, and required training.

Maintain a safe environment for employees, customers, and contractors.

Sales & Customer Service

Actively serve customers by working the sales floor, service counter, and point-of-sale system, providing knowledgeable assistance, processing transactions, and supporting daily sales activities alongside the team.

Lead by example in delivering outstanding service and sales support, helping drive customer loyalty, satisfaction, and revenue growth.

Ensure exceptional customer service standards are consistently delivered throughout the store through both personal customer interactions and team leadership.

Ensure compliance with brand, merchandising, and image standards.

Promote a welcoming environment that reflects organizational values and service expectations.

Leadership & People Management

Provide leadership, direction, and support to all staff.

Lead recruitment, onboarding, training, coaching, performance management, and succession planning activities.

Ensure staffing levels align with operational requirements and budget expectations.

Foster employee engagement, accountability, and teamwork.

Establish and communicate store goals, priorities, and performance expectations.

Conduct regular team meetings and maintain effective communication throughout the store.

Qualifications

6+ years of relevant industry related experience

3+ years progressive leadership experience

Must posses extensive knowledge of agricultural, mechanical, and industrial parts, equipment, and tools.

Possess class 5 license with good driving record.

Proficient computer skills. Knowledgeable in Microsoft Office 365, especially Excel and Outlook.

Skilled in effective communication. Strong oral communication skills (English). Good written communication skills required.

Ability to perform a variety of tasks that include dexterity, pushing and pulling, reaching, bending, squatting and grasping small items. Must be able to lift up to 50 lbs on occasion and 30 lbs repeatedly.

Gardenland Co-op employs people who are diverse as the communities we serve, and we welcome applications from people with disabilities. Reasonable accommodation is available on request for candidates taking part in the selection process.

How to apply:

This posting will remain open until the position is filled. Applications will be reviewed on an ongoing basis, and candidates are encouraged to apply early.

Emailed resumes will not be accepted.

We thank all applicants; however, only those invited for an interview will be contacted.