Strategic Business Analyst

Are you a strategic thinker and problem solver who excels at turning operational challenges into seamless, practical service solutions? Do you thrive on diving into complex workflows, collaborating directly with teams, and delivering tangible results? The City of Edmonton is looking for an action-oriented leader to join the Department Strategy Section and drive high-impact operational improvements from concept through execution.

In this high-visibility role, you will facilitate service improvement initiatives across three departments: Office of the City Manager, Corporate Services, and Financial Services. You will lead transformational projects, guide strategic initiatives, build robust business cases, and ensure organizational change readiness that directly elevates how our city operates. Core functions include project management, strategy formulation, business case development, and driving change readiness to ensure our departments operate effectively.

As a Strategic Business Analyst, you will lead the intersection of practical innovation, workflow analysis, and data driven solutions. Operating with high autonomy, you will partner directly with key Community Partners to establish priorities, mitigate risks, and manage projects from initial concept through to full implementation.

If you are ready to bring your expertise to a dynamic team committed to public sector innovation and meaningful impact, we invite you to apply!

What will you do?

• Planning, leading or participating on projects with a focus on service experience or process improvements for supported business areas
• Ability to bridge high-level ideation with operational urgency, driving initiatives through to final implementation and adoption across supported departments
• Leading meetings and presenting materials with Branch or Department leadership teams related to projects or initiatives with business process analysis
• Leading and writing content related to department and branch business cases that align with business area priorities
• Conduct service reviews and develop data-driven recommendations to improve the effectiveness and efficiency of business processes
• Conducting business-specific research, translating raw operational data into decision-ready executive proposals, options matrices, and risk-reward trade-offs in accordance with corporate policies and standards
• Leading phases of policy analysis, policy reviews, and/or business process analysis with the intent of optimizing performance and development of recommendations
• Aligning activities based on corporate direction and establishing positive working relationships with other department strategy peers and senior leaders in the organization
• Other related duties as assigned

• Undergraduate degree in Business Administration, Public Administration, or equivalent
• Minimum of 5 years of progressively responsible experience in a combination of: strategic and operational business planning, working with corporate performance measures and budgets; business case development

Assets:

• PMP certification
• Change Management (Prosci) certification
• Business Process Reengineering certification
• Tableau Public and Desktop experience and certifications
• Leadership and project management experience within a public sector environment

Skills required for success:

• Strategic Planning & Operational Execution: Proven ability to translate organizational strategy, policy, foresight, and performance measures into actionable, real-world operational workflows
• Advanced Research & Data Analysis: Expertise in quantitative and qualitative research methodologies, from collection and database analysis to data visualization (e.g., Tableau, Google Suite) and actionable insight generation
• Autonomous Project & Change Management: Self-directed leader capable of driving end-to-end project momentum, navigating organizational dynamics, facilitating cross-functional teams, and guiding change without relying on title authority
• High-Impact Communication & Stakeholder Engagement: Skilled in active listening, consensus building, and translating complex technical information into clear, persuasive reports and presentations for executive leadership and diverse audiences
• Alignment with our Cultural Commitments and Leadership Competencies ()
• Commitment to embracing a culture of Equity, Diversity, Reconciliation and Inclusion.
• Applicants may be tested

Work Environment:

• This position ​may be eligible for a hybrid work arrangement ​with ​the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
• This position is eligible for the EDO program (Earned Day Off)
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance

Conditions of employment:

• Up to: 1 temporary full-time position for up to 11 months
• Hours of work: 40 hours per week, Monday - Friday
• Salary: $48.774 - $61.628 (Hourly)

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected]. Learn more about our benefits .

Recruitment Consultant: AS/SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

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