Strategic Relationship Manager - Alberta

We are seeking a high-caliber, energetic Strategic Relationship Manager to drive enterprise-level B2B market share and expand our brand presence. In this role, you will be the face of our brand to Fortune 500 companies across Canada, selling sophisticated, high-volume workforce strategies that include Temporary, Permanent, On-Demand, and Master Service Provider (MSP) solutions. You will manage existing partnerships and align company business goals.

You will target national and local accounts with complex, multi-site operational footprints, positioning our firm as a true strategic partner capable of stabilizing overhead, protecting production schedules, and managing large-scale contingent workforces.

Key ResponsibilitiesEnterprise Business Development & Market Expansion (60%)

● Secure National & Local Mandates: Prospect, negotiate, and close high-margin, high-volume staffing agreements with enterprise accounts across Canada while acquiring and growing customer accounts both locally and nationally.

● Pitch Complex Solutions: Deliver compelling presentations to C-Suite, procurement, HR, and company executives, explicitly mapping our Staffing Services including "Staff Management Services" and automated software platforms to their operational pain points.

● Navigate RFP/RFQ Processes: Lead and support the preparation of documentation required for national requests for proposals (RFPs), engineering competitive tier-pricing models and Service Level Agreements (SLAs).

● Portfolio & Account Expansion: Identify and capture opportunities to expand localized accounts into multi-site, nationwide agreements, while actively managing, leading, and growing existing house account clients.

● Strategic Partnerships: Develop and manage strategic partnerships to grow the overall business and increase company revenue.

● Market Research & Innovation: Research emerging trends and recommend new company offerings. You will also present market research to marketing leaders and suggest strategies to expand market reach.

● Territory Assessment: Evaluate regional marketing and sales initiatives in your territory and recommend performance improvements.

Strategic Relationship & Account Management (40%)

● Executive Relationship Management: Conduct Quarterly Business Reviews (QBRs) with key stakeholders and build solid relationships with customers to ensure excellent service delivery.

● Internal Collaboration: Partner closely with internal area account managers and fulfillment teams across Canada to ensure a high fulfillment rate of 90%+. You will also support, join, and collaborate with direct and cross-functional sales teams on shared opportunities.

● On-Site Program Design: Architect and sell dedicated on-site coordinator programs for accounts requiring high-volume, on-demand workforce management.

● Software Training & Demos: Sell, demonstrate, and train customers and internal teams on our automation software and platform tools.

● Risk, Compliance & CRM Integrity: Ensure national contracts strictly align with diverse provincial employment standards and corporate compliance structures. You will also lead by example by entering all critical sales cycle information into the internal database.

Required Qualifications & SkillsExperience & Track Record

● Staffing Industry Expertise: 7+ years of senior-level business development or major account management experience strictly within the Canadian staffing or workforce solutions industry.

● Proven Enterprise Sales: Documented track record of managing and scaling a national B2B book of business valued between $5M and $15M+ annually.

● High-Volume Proficiency: Deep understanding of high-volume contingent workforce dynamics, vendor management systems (VMS), and managed service provider (MSP) models.

● General Sales & Marketing: Proven experience in business development, sales, or marketing.

Core Competencies & Technical Skills

● Bilingualism (Highly Preferred): High proficiency in both English and French to effectively manage and close business within the Quebec market.

● Canadian Market Knowledge: Intimate familiarity with major Canadian industrial, logistics, and corporate hubs.

● Technical Systems Proficiency: Advanced proficiency in Microsoft Office applications, specifically PowerPoint, Excel, and Outlook, with strong experience utilizing enterprise CRMs.

● Financial & Business Acumen: Advanced skills in margin preservation, contract negotiation, and complex pricing structures, supported by overall strong business acumen.

● Leadership & Influence: Exceptional leadership, management, and persuasion skills with the ability to command a room of C-suite executives.

● Work Style: Must be an energetic self-starter, detail-oriented, a quick learner, analytical, and an excellent student and teacher.

What We Offer

● Highly competitive base salary with an uncapped, performance-driven commission structure tied to national account revenue and margin performance.

● Comprehensive health, dental, and wellness benefits.

● Vehicle and travel allowance / expense coverage.

● Modern technology stack including Enterprise CRM, VMS access, automation software, and prospecting tools.

● Clear upward mobility to executive sales leadership roles.

Where you will be working as an SRM:

· Alberta

· Hybrid with travel to clients