Première détection par notre source: il y a 18 jours
Student Deskside Support Analyst
@ Government of New Brunswick - SNB
Fredericton, NB · Saint John, NB
En bref
Government of New Brunswick (SNB) is offering a full-time co-op internship as a Student Deskside Support Analyst for Winter 2027 at $18 per hour. The student will set up, deploy and troubleshoot computer hardware and software for Regional Health Authority clients, and deliver devices on-site. The role is in person in Fredericton or Saint John, with frequent regional travel and some evening and weekend work.
Salaire :
18 $ de l’heure
Responsabilités :
- Set up, deploy and troubleshoot hardware and software
- Respond to service requests and resolve common issues
- Deliver devices on-site to Regional Health Authority clients
- Maintain documentation and IT asset inventory
- Support device refresh and IT projects
Résumé des exigences :
- Enrolled in a post-secondary computer-related program
- Experience with basic hardware and Windows
- Good communication and problem-solving skills
- Valid New Brunswick Class 5 driver's licence
- Criminal history clearance before starting
Outils et compétences
Source et dates
Type de source non vérifié · gnb
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-10-23
- Mise à jour du dossier source
- 2026-11-06
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 36.25 |
| Horaire | jour, soir |
| Déplacements | avion : aucun · route : modérés |
| Milieu de travail | Chez les clients, Bureau |
| Position | Assis et debout |
| Exigences physiques | physique modéré · soulever 50 lb · ordinateur élevé |
| Langues | English, French |
| Permis et certifications | Class 5 |
| Permis de conduire | exigé |
| Vérifications | casier judiciaire |
| Formation | Collégial (DEC) (exigé) |
| Domaines d’études | Computer Science, Software Engineering, Information Technology |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Government of New Brunswick - SNB
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 2 |
FUTURE GNB EXPERIENTIAL LEARNING OPPORTUNITY
FGNB 354 - Student Deskside Support Analyst
Internship Placement for Winter 2027 Term
Application Deadline: November 15, 2026
Location: 25 Hilton Rd, Fredericton, NB, or Saint John, NB (in-person only)
Number of placements: 1
Salary: $18 /hour
Hours per week: 36.25 (Full-time co-op)
Placement Duration: January - April 2027 (with possibility of extension for summer: May - August 2027)
Department: Service New Brunswick (SNB)
Placement Description:
The student will join SNB`s Deskside Support team and provide front-line technical support to clients in New Brunswick`s Regional Health Authorities. Duties include setting up, deploying, troubleshooting, and maintaining computer hardware, software, mobile devices, and peripheral equipment.
The student will respond to service requests, resolve common technical issues, support device refresh initiatives, keep documentation and IT asset inventory up to date, and help with IT projects. They will deliver devices on-site to clients and make sure each client has a working setup, while following established IT security, support, and operational processes.
Throughout the term, the student will receive training, coaching, and feedback on their performance, and will have the chance to contribute to the larger team. The team offers a collaborative, supportive environment where staff are encouraged to challenge the status quo and suggest improvements. Since the work involves physically setting up devices and delivering them to client sites, this placement must be completed in person.
This role offers an opportunity for skills development and hands-on experience in IT support, client service, and technology deployment.
Need to have:
- Language requirement: Language requirement: English or bilingual (French and English)
- Currently enrolled in a post-secondary program in Computer Science, Software Engineering, Information Technology, or a related field
- Experience with basic computer hardware and Windows operating systems
- Good communication and problem-solving skills
- Dependable, able to work independently with minimal supervision, and works well with others
Operational Requirements:
- Some weekday evening and weekend work may be required
- Frequent travel within the region. A valid New Brunswick Class 5 driver`s license
- Criminal History Clearance is required before starting
- Ability to lift and move equipment weighing 20-50 lbs and to do technical work at client desks, including under desks
Nice to have:
- Familiarity with Microsoft 365 products
- Knowledge of the ITIL framework
- Experience with Windows server operating systems, application support, or diagnostic utilities
- Experience in a health care environment
Providing a safe workplace for all. Your health & safety are important to us. GNB has implemented preventative measures across the organization to ensure your health & safety.
How to apply: Submit your application through our Future GNB Student Connector: Future GNB Student Connector - Student Pool - Winter 2027
https://www.ere.gnb.ca/competition.aspx?compno=26086&lang=E
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