Student Summer Employment-Carleton Martello Tower National Historic Site - Guide Interpreter

About the position

Duties
Duties as a Student Guide-Interpreter include, but are not limited to:

-Communicate with visitors to Carleton Martello Tower National Historic Site in both official languages;
-Greet and provide orientation;
-Respond to visitors’ questions and complaints;
-Share information with the public about this national historic site, about other Parks Canada places in the region, or about other Saint John attractions;
-Present the history of Carleton Martello Tower to diverse audiences in an engaging way;
- Collects revenue using a Point-of-Sale system and completes daily sales reports;
- Performs light custodial tasks;
-Facilitate a safe and enjoyable visitor experience at Carleton Martello Tower by observing Compliance Guidelines;
-Contribute to a safe work environment by following safe work practices and reporting hazards;
-Assists in the organization and delivery of special events and interpretive programming.

Work environment
From its commanding position in Carleton Heights, Carleton Martello Tower has stood watch over the city of Saint John for more than two centuries. Born from the need to guard the city against a land attack from the west during the War of 1812, this Martello tower has been a witness to over 130 years of Canada’s military heritage. With one of the best lookout points in the city, visitors are rewarded with a stunning view of the Bay of Fundy, Partridge Island and the Saint John skyline. Carleton Martello Tower is looking for energetic and enthusiastic students to support our summer 2027 operations at this iconic landmark.

Student Guide-Interpreters are required to work in both the Visitor Centre and the historic tower, which consists of four floors. The grounds that surround the site are hilly and feature uneven terrain in some areas. Multiple flights of stairs provide access to the tower.

Intent of the process
The intent of this process is to hire students for the summer 2027.
The exact number of positions available is to be determined.

Important messages
Work location: Carleton Martello Tower National Historic Site - Saint John, New Brunswick

Applications will only be accepted through the Public Service Resourcing System.
Please do not send applications directly to [email protected] note:
Please note: Housing is not provided.
Students will be required to cover all travel expenses to and from the location of work.

Conditions of employment

- Reliability Status security clearance;
- Parks Canada prohibits smoking or vaping in the workplace.

Operational Requirements

- Willingness to work irregular hours, overtime, weekends and/or statutory holidays and provincial/ territorial holidays when required;
- Willing to work and travel on foot in a variety of terrains and weather conditions in the performance of your duties;
- Willingness to wear a Parks Canada uniform and prescribed protective equipment, may also be required to dress in period costume;
- Possession of a valid First Aid and CPR certification;
- Must be able to stand and/or walk for prolonged periods of time;
- Perform certain physical tasks as per the job requirements (e.g. lifting minimum of 20 lbs / 10 kgs).

You need (essential for the job)

Your application must clearly explain how you meet the following

EDUCATION:
Please confirm that you meet these eligibility factors:

- registered as a full time or part-time secondary or post-secondary student in an accredited academic program; or
- participating in adult education and retraining programs at the secondary level, operated under the authority of an accredited academic institution.

Learn more about degree equivalency.

EXPERIENCE:

• Experience in public speaking;
• Experience in paid or volunteer work that entailed direct contact and communication with the public;
• Experience in handling cash and operating a point-of-sale system.

Applied / assessed at a later date

KNOWLEDGE:

- Parks Canada, its objectives and mandate.

ABILITIES AND SKILLS:

• Ability to provide service excellence to clients;
• Ability to work as a member of a team;
• Ability to demonstrate initiative.

PERSONAL SUITABILITY:

• Exercises sound judgment;
• Communicates effectively;
• Takes responsibility for their actions;
• Personally connects with people;
• Adaptable and excels in dealing with change in the face of fluctuating workloads.

Language requirements (essential for the job)

Applied / assessed at a later date

Various language requirements - Bilingual (English and French)

Learn more about language requirements.

You may need (asset qualifications)

May be applied / assessed at a later date

- Experience in heritage interpretation, theatre/performing arts, or story-telling.

Our commitment

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Learn more about assessment accommodation.

Equity, diversity and inclusion

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Learn more about diversity and inclusion in the public service.

How to apply

Learn more about applying for Government of Canada jobs.

Information you must provide

• Your résumé

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

Hiring organization contact

Name: New Brunswick Field Unit - Human Resources
Email address: [email protected]

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