Superintendent, Operations & Team Management

• Job Title: Superintendent, Operations & Team Management
• Reports To: Cemetery Director
• Job Type: Permanent-Full time
• Salary Range: $33 – $38 per hour
• Working Hours: 40 hrs/week, Mon–Fri, 7:30 a.m.–4:00 p.m. (incl. 30-min unpaid lunch); flexibility for overtime as required
• Vacancies: Existing Vacancy
• Employer & Workplace Location: Notre-Dame Cemetery, 455 Montréal Rd., Ottawa, ON K1K 0V2
• Date Posted: September 9, 2026
• Application Deadline: Applications accepted until the position is filled
• How to Apply: Send a cover letter and resume indicating your name and the position title in the subject line of your email to [email protected] . Only shortlisted candidates will be invited for an interview.

ABOUT THE ROLE:

Reporting to the Cemetery Director or Delegate, the Superintendent is a hands-on people leader who plans, coordinates, and supervises day-to-day operations at Notre-Dame Cemetery. The Superintendent leads, trains, and manages a crew of maintenance staff, assigning work, coaching performance, and building a safe and respectful team environment, while also coordinating burials, overseeing grounds and equipment, and ensuring standardization and compliance across parish cemeteries. This is a working supervisor role that combines direct people leadership with hands-on grounds and operations management.

KEY RESPONSIBILITIES:

People Leadership & Team Management

• Lead, supervise, and coordinate a crew of cemetery maintenance staff, assigning daily jobs and work areas and prioritizing weekly work
• Hire, train, and onboard staff in collaboration with Archdiocese People & Culture; provide ongoing coaching and direction to the team
• Manage staff performance and attendance, addressing issues promptly and fairly, and conduct employee evaluations in collaboration with management

Cemetery Operations & Grounds Maintenance

• Oversee grass cutting, trimming, landscaping, general grounds maintenance, and seasonal work such as spring/fall cleanup, snow removal, and winter preparation
• Assign and oversee lot leveling, marker installation, road repairs, foundation work, and monument work; inspect grounds, roads, monuments, lots, and equipment
• Operate equipment as required, ensure trucks, mowers, trimmers, and other equipment are safe and well maintained, and arrange supplies and repairs

Burial Coordination & Administration

• Coordinate burials and liaise with administrative staff, families, and funeral homes with discretion, tact, and diplomacy
• Assist with burials when needed and ensure services are conducted respectfully and in accordance with cemetery procedures
• Maintain accurate records and communicate effectively with administrative staff on scheduling and logistics

Budget & Regulatory Compliance

• Manage approved budgets and track expenditures for cemetery operations
• Ensure compliance with Ontario Cemetery Law, Bereavement Authority of Ontario (BAO) regulations, and Order supplies and arrange equipment repairs, ensuring cost-effective use of resources

Standardization Across Parish Cemeteries

• Conduct assessments of parish cemeteries and standardize operational practices across sites
• Provide guidance, training, and hands-on support to parish cemetery staff
• Support the Director in developing consistent policies and procedures across all Archdiocese cemeteries

QUALIFICATIONS:

• College diploma or equivalent; minimum two years of experience in cemetery administration/management, or equivalent supervisory experience in construction, landscaping, grounds maintenance, or municipal work.
• Proven experience leading, training, and managing the performance of a crew or team; previous cemetery experience is an asset but not required
• Knowledge of Ontario Cemetery Law and BAO regulations; comfortable working outdoors and operating grounds equipment; proficiency in standard office software
• Bilingual in English and French (oral and written); valid driver's licence; recent criminal background check/federal security clearance required

CORE COMPETENCE:

• People leadership and team development: motivates, coaches, and holds staff accountable
• Strong organizational, multitasking, and time-management skills; sound judgment and independent decision-making
• Discretion, tact, and diplomacy when working with grieving families and diverse stakeholders