Supervising Associate, Resource Management

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The opportunity

The Resource Management Supervising Associate is a member of the Assurance Resource Management Team and contributes to the effective deployment of our practitioners and comprehensive staffing of client engagements. The role develops timely resource deployment solutions for a local client base by understanding the skills and experience of professional staff and aligning them with engagement requirements. The Supervising Associate leads workforce planning, analyzes utilization and deployment data, supports headcount management for the offices they cover, and serves as a strategic advisor to practice leadership. The role also coaches members of the Resource Management team and champions consistent, effective Resource Management practices.

This job posting relates to an existing vacancy within our organization.

Your key responsibilities

As a Resource Management Supervising Associate, you will lead the process of assigning the appropriate client-serving professionals to engagements. You will make strategic staffing decisions, assess available options, and provide recommendations based on area policies, engagement complexity, continuity, required expertise, and client needs. You will support the Resource Management strategy by partnering with leadership to deploy Assurance professionals effectively while providing meaningful career experiences.

Skills and attributes for success

• Lead strategic staffing decisions by partnering with Partners, Senior Managers, and Managers to balance engagement requirements, staff development goals, utilization targets, and business priorities.
• Collaborate with Resource Managers across Canada to optimize resource deployment, including the loaning and borrowing of professionals across markets, and negotiate staffing solutions that address engagement risk, continuity, specialization, timing, and geographic considerations.
• Serve as the primary escalation point for complex staffing, utilization, forecasting, and headcount issues, working with People Leaders and Market Leaders to develop and implement timely solutions.
• Lead workforce planning activities, including the annual planning process, completion of the Rolling Planning Tool (RPT), headcount management, forecasting, and utilization tracking.
• Maintain accurate and current headcount data, partnering with Talent to validate workforce information and provide actionable insights to practice leadership.
• Support talent development by participating in performance discussions, incorporating individual preferences and career development opportunities into deployment plans, and partnering with People Leaders, counsellors, and Talent Consultants on performance and development matters.
• Provide leadership, coaching, and performance oversight for the Resource Management team, acting as a formal counsellor and driving accountability for deployment, utilization, unassigned time, and balanced workloads.
• Participate in Resource Management and firm task forces, special projects, and initiatives, taking on a leadership role as appropriate.

To qualify for the role, you must have:

• College or university education, or equivalent relevant experience
• A minimum of three years of related experience
• Strong analytical skills and attention to detail
• Advanced Microsoft Excel skills
• Strong negotiation and conflict management skills
• Strong client-service orientation, responsiveness to requests, and a sense of urgency in resolving issues
• Strong problem-solving skills
• Ability to adapt to changing priorities and deadlines
• Excellent teamwork and interpersonal skills
• Self-starter with a sense of urgency and the ability to work independently
• Knowledge of Retain software is considered an asset

What we look for

We are looking for a highly motivated and collaborative professional who brings sound judgment, strong attention to detail, and the ability to adapt effectively to changing business requirements and deadlines.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

• Toronto: $77,200 to $115,800

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

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