Supervisor

DSV – Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.

Location: Saint-Laurent, Quebec
Job Posting Title: Supervisor
Time Type: Full Time

Compensation: Salary starting at 60 000$, plus eligible benefits, in accordance with experience and internal equity

***This posting is for an existing vacancy and not intended to create***

Supervisor

Position Summary

The Supervisor is responsible for leading and coordinating production associates performing material handling and inventory management. Reporting to the Operations Manager and/or General Manager, this role oversees daily operations to ensure work is completed safely, accurately, and efficiently while meeting customer requirements and service level agreements. The Supervisor provides leadership, coaching, and performance support to associates, promotes continuous improvement, and serves as a key liaison between operations, customers, and site stakeholders.

Education & Experience

• Bachelor's degree or equivalent combination of education and experience.
• 3–6 years of experience in material handling, warehouse operations, logistics, manufacturing, or data center environments.
• Previous leadership or supervisory experience is preferred.
• Experience with warehouse management systems (WMS), inventory systems, and Microsoft Office applications.
• Fluency in both English and French is considered an asset.

Key Responsibilities

• Coordinate daily operational activities to ensure production schedules, customer requirements, and service level agreements are achieved.
• Oversee inventory cycle counts, replenishment activities, material movements, and return processing to maintain inventory accuracy.
• Monitor the loading and unloading of inbound and outbound freight while ensuring quality and process compliance.
• Ensure all safety policies, procedures, and regulatory requirements are followed to protect personnel, equipment, and property.
• Provide coaching, guidance, and technical support to associates while assisting with daily operational activities as required.
• Monitor work quality, productivity, and adherence to company policies, standard operating procedures (SOPs), and customer requirements.
• Identify process improvement opportunities and recommend or implement procedural changes that enhance safety, quality, and operational efficiency.
• Support employee training, cross-training, onboarding, and performance development.
• Utilize multiple internal systems, dashboards, and warehouse management tools to monitor operational performance and ensure process accuracy.
• Collaborate with customers, operations leadership, and cross-functional teams to resolve issues, improve service delivery, and support operational objectives.
• Escalate operational, inventory, or customer issues as needed and assist in developing corrective action plans.

Required Skills & Competencies

• Strong leadership, coaching, and team development skills.
• Excellent interpersonal, customer service, and communication skills with the ability to build positive working relationships across all levels of the organization.
• Strong analytical, critical thinking, and problem-solving abilities.
• Ability to prioritize workloads and lead effectively in a fast-paced, time-sensitive environment.
• Experience monitoring operational metrics and supporting continuous improvement initiatives.
• Proficiency with warehouse management systems (WMS), inventory systems, Microsoft Office, and operational dashboards.
• Knowledge of warehouse operations, material handling processes, inventory control, and data center or logistics environments.
• Highly organized with strong attention to detail and a commitment to quality and safety.

Performance Expectations

• Ensure safe, efficient, and compliant daily operations while maintaining a strong safety culture.
• Meet customer requirements, operational objectives, and service level agreements.
• Lead, coach, and develop a high-performing team through effective communication and performance management.
• Maintain inventory accuracy, operational quality, and process compliance.
• Drive continuous improvement by identifying opportunities to enhance productivity, quality, and customer satisfaction.
• Foster collaboration, accountability, and operational excellence across the site.
• Must be able to lift up to 40 pounds.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn, Instagram and Facebook

#StartHereGoAnywhere #LifeAtDSV

DSV does not use AI to screen candidates during the recruitment process

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to [email protected].