Supervisor

Join our colourful team and launch your career at Duha Color Services

Duha Color Services, a leading manufacturer of innovative colour marketing tools, is looking for motivated individuals to join our team. We offer a supportive and inclusive work environment where you can learn, grow, and kick-start your career. With exciting benefits and opportunities, Duha is dedicated to helping you succeed.

Why Choose Duha?

Growth Opportunities: We believe in developing our employees’ skills and providing room for advancement. Join us, and we’ll support you to help you reach your full potential.

Safety First: Your well-being is our top priority. We maintain a safe working environment ensuring your safety while on the job.

Continuous Improvement Program: Join Duha Color Services and immerse yourself in our comprehensive training designed to equip you with essential tools, processes, and systems that enable you to optimize your workflow. Through active participation in our continuous improvement training, you will acquire valuable skills and knowledge allowing you to achieve success in all facets of work and life.

If you are ready to join a supportive team, learn new skills, and make a meaningful impact, we encourage you to apply for the position below.

GENERAL JOB DESCRIPTION:

Provide day-to-day leadership and direction to Print Manufacturing employees, ensuring production work is carried out safely, efficiently, and to established quality standards. Act as a key communication link between employees, Team Leaders, and department leadership while supporting employee performance, operational priorities, and Continuous Improvement (CI).

DUTIES AND RESPONSIBILITIES:

• Provide day-to-day leadership and direction to production employees, clearly communicating priorities, expectations, and changes in work requirements.
• Promote, consistently apply, and comply with Company policies and procedures.
• Address employee concerns and performance issues promptly and fairly, with appropriate documentation and follow-up.
• Support the IPP (Improved Performance Program) and other performance management processes by providing coaching, feedback, recognition, and input to department leadership.
• Maintain clear and timely communication between employees, Team Leaders, Supervisors, and department leadership, including effective shift handovers and follow-up on outstanding issues.
• Monitor daily production priorities and progress, help remove barriers, and ensure required production information and records are completed accurately and on time.
• Lead and participate in scheduled meetings, team huddles, and other department communications.
• Promote a safe work environment and ensure employees follow established safety rules, procedures, and safe work practices.
• Ensure workplace incidents, injuries, first aid occurrences, and safety concerns are responded to and reported in accordance with Company procedures.
• Ensure attendance and call-in documentation is completed and follow up on attendance concerns as required.
• Maintain a strong focus on quality by monitoring work, addressing concerns, and working with employees to prevent recurring issues.
• Support and promote Continuous Improvement (CI) by encouraging employee involvement, identifying opportunities for improvement, helping implement changes, and supporting the sustainability of improvements.
• Support employee onboarding, training, cross-training, and ongoing development to help build capability within the department.
• Promote teamwork, accountability, respectful communication, and a positive work environment.
• Stay current on department communications and complete required updates in Company systems and communication platforms.
• Assist with department materials, supplies, and other operational needs as required.
• Perform other duties as assigned.

SKILLS REQUIRED:

• Strong leadership skills with the ability to coach employees, provide feedback, and support accountability.
• Effective verbal and written communication skills, with the ability to communicate clearly and respectfully at all levels.
• Strong organizational and time-management skills with the ability to prioritize competing demands in a fast-paced production environment.
• Good judgment and problem-solving skills, with the ability to identify issues, make timely decisions, and escalate concerns when appropriate.
• A collaborative, improvement-focused mindset and a willingness to support and lead Continuous Improvement (CI) activities.
• Ability to work independently while also contributing effectively as part of the department leadership team.
• Comfortable using computers and standard business applications, including Microsoft Office and Company production/communication systems.
• Ability to communicate effectively in English, both verbally and in writing, to support safe operations and workplace communication.

EDUCATION, TRAINING and EXPERIENCE:

• High School Diploma or equivalent.
• Minimum 2 years of experience in a leadership role within a manufacturing or production environment.
• Post-secondary education or supervisory/leadership training is considered an asset.
• Experience with employee coaching, performance management, workplace safety, and Continuous Improvement (CI) is considered an asset.
• Previous experience training or developing employees is considered an asset.

SHIFT: Evenings, Monday to Friday from 2:30 pm to 11:00 pm