Connexion Inscription gratuite
Postuler

Publié hier

Supervisor, Slot Performance - Slot Operations

@ Hard Rock Ottawa Employee Services

Toutes ses offres

Canada

Temps plein3+ ans d’expérience
Postuler
SIGNAUX

Responsabilités :

  • Oversee maintenance, repair, and troubleshooting of slot machines and electronic gaming devices.
  • Ensure timely resolution of machine malfunctions to minimize operational downtime.
  • Perform advanced diagnostics and technical repairs when required.
  • Coordinate software upgrades, machine conversions, installations, and relocations.
  • Monitor slot system performance and communicate issues to applicable departments.
  • Ensure all maintenance activities comply with gaming regulations and internal controls.

Résumé des exigences :

  • Pre Employment Requirements: AGCO License (Alcohol Gaming Commission Ontario)
  • Mandatory Training Requirement: Successful candidates must be available to attend a mandatory three (3) day paid compliance and orientation program as part of the onboarding process.
  • This position provides leadership, coaching, scheduling, and technical guidance to Slot Technicians while ensuring compliance with regulatory requirements and internal controls.
  • The Supervisor proactively monitors equipment performance, coordinates repairs, and supports gaming initiatives designed to enhance the guest experience and maximize slot revenue.
  • Perform advanced diagnostics and technical repairs when required.
  • Maintain accurate records of slot equipment inventory and licensing requirements.

Outils et compétences

Regulatory complianceOnboardingTroubleshootingDocumentationInspectionLeadershipCoachingTeam buildingCommunication skillsMicrosoft OfficeTolerate sitting for long periods
Source et dates

Site carrière / système de candidatures · workday

Date publiée par l’employeur
2026-11-12
Première détection par notre source
2026-11-13
Mise à jour du dossier source
2026-11-13

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Postuler

Hard Rock Ottawa Employee Services

Toutes ses offres
ChampValeur
Offres sur Jobsy18
Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Company: Hard Rock Ottawa Hotel & Casino

Location: Ottawa, Ontario

Job Type: Full Time Permanent

Is this a current vacancy? Yes, this is an existing open position.

Compensation: $ $49,466-$66, 330/Yr.

Pre Employment Requirements: AGCO License (Alcohol Gaming Commission Ontario)

Mandatory Training Requirement: Successful candidates must be available to attend a mandatory three (3) day paid compliance and orientation program as part of the onboarding process.

OVERVIEW:

The Slot Technician Supervisor is responsible for supervising the technical maintenance and operational integrity of all slot machines, electronic table games, kiosks, player tracking systems, and related gaming equipment. This position provides leadership, coaching, scheduling, and technical guidance to Slot Technicians while ensuring compliance with regulatory requirements and internal controls. The Supervisor proactively monitors equipment performance, coordinates repairs, and supports gaming initiatives designed to enhance the guest experience and maximize slot revenue.

RESPONSIBILITIES:

  • Oversee maintenance, repair, and troubleshooting of slot machines and electronic gaming devices.
  • Ensure timely resolution of machine malfunctions to minimize operational downtime.
  • Perform advanced diagnostics and technical repairs when required.
  • Coordinate software upgrades, machine conversions, installations, and relocations.
  • Monitor slot system performance and communicate issues to applicable departments.
  • Ensure all maintenance activities comply with gaming regulations and internal controls.
  • Oversee documentation related to machine repairs, asset tracking, software installations, and gaming equipment changes.
  • Assist with regulatory audits and inspections.
  • Maintain accurate records of slot equipment inventory and licensing requirements.
  • Liaise with gaming manufacturers and service providers regarding repairs, warranties, and upgrades.
  • Coordinate installation of new gaming equipment and system enhancements.
  • Support capital projects and slot floor expansion initiatives.
  • Ensure adherence to workplace safety practices and procedures.
  • Promote safe handling of gaming equipment and electrical components.
  • Maintain a clean and organized workshop and storage area.

QUALIFICATIONS/EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

  • Postsecondary education in Electronics Engineering Technology, Electrical Technology, Computer Systems Technology, or a related field preferred.
  • Equivalent combination of education and experience may be considered
  • 3-5 years of slot technician experience in a gaming environment highly preferred.
  • Previous supervisory or leadership experience preferred.
  • Experience working with slot management systems and player tracking systems.
  • Strong understanding of slot machine hardware, software, and gaming systems.
  • Knowledge of gaming regulations and compliance requirements.
  • Ability to diagnose and repair electronic and computerized gaming equipment.
  • Strong leadership, coaching, and team development skills.
  • Excellent communication and organizational abilities.
  • Proficiency with computer systems, Microsoft Office, and maintenance tracking software.
  • Ability to prioritize multiple tasks in a fast-paced casino environment.

PHYSICAL DEMANDS:

  • Ability to stand and sit for extended periods of time.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 25 pounds or more.
  • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

WORKING CONDITIONS:

Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times when you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

CLOSING:

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at [email protected] if you require accommodation at any time throughout the hire process.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted

Emplois semblables

  • Supervisor, Field Talent Development

    Alberta +7
    Temps plein

    Co-operators

    6+ ansLanguage: English is required, French is an asset; Bachelor’s degree in business administration or human resources; 6 to 9 years of Insurance and Financial Services industry experience

    Leadership, Collaboration, Coaching, Employee relations, Communication skills, Performance management

    Supervisor, Field Talent Development

    British Columbia +7
    Temps plein

    Co-operators

    Language: English is required, French is an asset; Bachelor’s degree in business administration or human resources; 6 to 9 years of Insurance and Financial Services industry experience

  • Supervisor, Land Services

    Leduc, AB
    Temps plein

    Apex Utilities Inc.: Commencing operations in 1954, with its Head Office located in Leduc, Alberta, AUI operates its gas distribution systems with over 21,000 km of…

    As the Supervisor, Land Services , reporting to the Manager, Construction, you will lead the acquisition, maintenance, and protection of land rights required to support the Company's…; Required Qualifications:; Diploma…

  • Supervisor, Logistics - Purchasing - RFT (256438-67)

    Burlington, ON
    81k–101k $/an

    Joseph Brant Hospital

    3+ ansJoseph Brant Hospital needs candidates with a diploma or degree in supply chain, logistics, business or a related field, and 3 to 5 years of supply chain or logistics experience, healthcare preferred. Strong supervisory, Excel, Word and Meditech skills are required.

    Meditech, Microsoft Excel, Microsoft Word, Qwantify, UKG, Kronos Workforce Central

  • Shift Supervisor - Markham

    Markham, ON
    23,69 $/hSur placeTemps plein

    Commissionaires Great Lakes

    Candidates need an Ontario Secondary School Diploma, an Ontario Security Guard License, and a valid First Aid and CPR certificate. Commissionaires Great Lakes also wants customer service and administrative skills, computer knowledge, and the ability to work alone with little supervision.

    CCTV equipment, Keyscan, Alarm panels, Computer systems

  • Supervisor, Quality and Production

    Manitoba

    Lactalis

    5+ ansLactalis needs a university degree in food science or microbiology and five or more years in food or dairy production. Candidates should know quality programs such as HACCP, PQMS and ISO, and be strong in leadership, communication and Microsoft Office and SAP.

    SAP, Lotus Notes, Microsoft Word, Microsoft Excel, Microsoft PowerPoint

  • Supervisor - Canadian Tax

    Vancouver, BC
    Temps plein

    DMCL LLP

    3+ ansCandidates need to be a CPA with 3+ years of public practice experience on private enterprise clients, including complex corporate and personal tax returns and dealing with the CRA. Strong organization, multitasking and client service skills are essential.

Lieux et modes de travail

Lieux

Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

Astuce : ajoutez le télétravail pour élargir la recherche.

Exclure des lieux

Mode de travail

Offres de cette entreprise dans les résultats

Voici les offres de cette entreprise chargées dans votre recherche. Elle peut avoir d’autres postes ouverts.