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Postuler

Publié il y a 13 jours

Support Engineer

@ HCLTech

Toutes ses offres

Vancouver, Colombie-Britannique

Temps plein5+ ans d’expérience
Postuler
SIGNAUX

Résumé des exigences :

  • Participate in on-call rotations and production support activities when required.
  • Required Skills & Qualifications
  • 5–7 years of experience in Android application development and support.
  • Experience with production support, incident management, and root cause analysis.
  • Knowledge of application performance tuning and memory management.

Outils et compétences

TroubleshootingDebuggingTroubleshootRoot cause analysisAPI developmentOracle JavaKotlinControl systemsGitAgileScrumCommunication skillsStakeholder management
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
2026-10-28
Première détection par notre source
2026-11-11
Mise à jour du dossier source
2026-11-11

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Postuler
ChampValeur
Offres sur Jobsy19
Description

Job Summary

We are seeking a skilled and proactive Android Support Engineer with 5–7 years of experience in Android application development and production support. The ideal candidate will have strong expertise in Android SDK, APIs, troubleshooting, debugging, and incident management. This role involves supporting business-critical Android applications, resolving production issues, collaborating with development teams, and ensuring optimal application performance and stability.

Key Responsibilities

  • Provide L2/L3 support for Android applications and services in production environments.
  • Analyze, troubleshoot, and resolve application issues, defects, and performance bottlenecks.
  • Monitor application health, logs, and system performance to proactively identify and address issues.
  • Perform root cause analysis (RCA) and recommend preventive measures for recurring problems.
  • Work closely with development, QA, DevOps, and business teams to resolve incidents and service requests.
  • Support application deployments, releases, and production validations.
  • Debug issues related to Android SDK, APIs, third-party integrations, and backend service interactions.
  • Manage incident tickets, prioritize support activities, and ensure SLA adherence.
  • Document troubleshooting steps, known issues, and support procedures.
  • Participate in on-call rotations and production support activities when required.

Required Skills & Qualifications

  • 5–7 years of experience in Android application development and support.
  • Strong understanding of Android SDK, Android Framework, and RESTful APIs.
  • Proficiency in Java and/or Kotlin.
  • Excellent debugging and troubleshooting skills using Android Studio, Logcat, ADB, and monitoring tools.
  • Experience with production support, incident management, and root cause analysis.
  • Knowledge of application performance tuning and memory management.
  • Familiarity with version control systems such as Git.
  • Understanding of Agile/Scrum methodologies.
  • Strong communication and stakeholder management skills.

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