Publié il y a 3 jours
SW/App/Cloud Tech Support Associate
@ Accenture Inc Company
St. Catharines, Ontario
En bref
Accenture is hiring an IT Infrastructure Support Associate for its Local Technology Support team to deliver onsite and remote technical support for workplace and infrastructure services. The full-time role is primarily onsite, with occasional travel, and the posted hourly range is $18.65 to $37.88 in British Columbia, Ontario and New Brunswick.
Salaire :
18,65 $–37,88 $ de l’heure
Responsabilités :
- Provide onsite and remote support for laptops, desktops and Microsoft 365
- Troubleshoot hardware, software and network connectivity issues
- Support device deployments, refreshes and equipment moves
- Maintain technology inventory and asset records
- Assist with Microsoft Teams Rooms, AV and collaboration technology
Résumé des exigences :
- 2 to 4 years of IT or technical support experience
- Working knowledge of Windows, Microsoft 365 and PC hardware
- Knowledge of Active Directory and basic network troubleshooting
- Strong troubleshooting, communication and customer service skills
- College diploma or university degree preferred
Outils et compétences
Source et dates
Site carrière / système de candidatures · workday
- Date publiée par l’employeur
- 2026-11-04
- Première détection par notre source
- 2026-11-05
- Mise à jour du dossier source
- 2026-11-05
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | TI |
| Expérience | 2 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : minimes · route : minimes |
| Milieu de travail | Bureau |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Formation | Collégial (DEC) (préféré), Baccalauréat (préféré) |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Accenture Inc Company
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 138 |
IT Infrastructure Support Associate – Local Technology Support (LTS)
Role Overview
The IT Infrastructure Support Associate provides hands-on onsite and remote technical support for enterprise workplace and infrastructure services. The role supports end-user technology, local network infrastructure, collaboration/AV systems, asset management, and day-to-day site technology operations.
Key Responsibilities
- Provide onsite and remote support for laptops, desktops, Microsoft 365, peripherals, and workplace technology.
- Troubleshoot hardware, software, wired/wireless connectivity, and L1/L2 technical issues.
- Support device deployments, refreshes, new joiners, equipment moves, and decommissioning.
- Assist with local network infrastructure, Microsoft Teams Rooms, AV, and collaboration technologies.
- Maintain accurate technology inventory and asset records.
- Manage incidents and service requests and maintain effective technical documentation.
- Participate in office buildouts, technology refreshes, infrastructure changes, and site initiatives.
- Collaborate with network, infrastructure, security, vendors, and specialized support teams
- Work Environment
Full-time, primarily onsite, with flexibility to support critical incidents, deployments, projects, and occasional travel to other locations.
.Qualifications
- 2–4 years of IT, infrastructure, desktop, or technical support experience.
- Working knowledge of Windows, Microsoft 365, PC hardware, Active Directory, asset management, and basic network troubleshooting.
- Strong troubleshooting, communication, customer service, and organizational skills.
- Ability to work independently and effectively within cross-functional technical teams.
- College diploma, university degree, or equivalent relevant technical experience preferred.
Pay Transparency Info for Job Postings: Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.
Information on benefits is here: https://www.accenture.com/ca-en/careers/local/benefits
Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $18.65 to $37.88
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
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