Systems Analyst III

The Systems Analyst III is key in maintaining Oracle operational excellence of Oracle system by directly supporting end users with appropriate urgency and priority, and in designing and developing new functionality to suit Seaspan’s growing needs.

Note: This position qualifies for an optional hybrid work schedule after 90 days of onsite work and onboarding. The employee will be subject to the terms of the Flexible Work Policy Agreement.

What you'll do

• Ensures operational excellence of the Oracle Fusion Cloud environment, with primary focus on ERP, Supply Chain Management (SCM), Project Portfolio Management (PPM), and Oracle Integration Cloud (OIC) by independently or collaboratively resolving production issues, integration failures, system defects, and recurring application problems through structured troubleshooting and root-cause analysis.
• Maintains strong functional knowledge of Finance, Accounting, and Oracle Fusion Cloud by developing an in-depth understanding of business processes, application configurations, integrations, data flows, and dependencies across Finance, Supply Chain, PPM, IT, and connected enterprise systems.
• Designs, develops, supports, monitors, and troubleshoots OIC integrations between Oracle Fusion and other enterprise applications, including APIs, web services, file-based interfaces, data transformations, integration mappings, exception handling, and reconciliation processes.
• Provides high-quality end-user and application support by effectively managing incidents, service requests, enhancements, and problem resolution while maintaining strong stakeholder relationships and appropriate service levels, priorities, and communication.
• Develops and maintains system artifacts including functional and technical requirements, solution designs, system and data-flow diagrams, interface specifications, source-to-target mappings, workflow diagrams, configuration documentation, incident/root-cause reports, operational procedures, and troubleshooting knowledge articles.
• Assesses Oracle Fusion Cloud changes and releases for potential impacts to existing business processes, integrations, configurations, security, reports, data, and connected applications, and coordinates required testing and remediation activities.

What you’ll bring

• 3 to 5 years’ experience in Oracle Fusion Cloud, specially in ERP, SCM, PPM, and OIC.
• A Bachelor’s degree in Computer Science, Business Administration, or completion of a Post-secondary Diploma in Computer Science.
• A minimum of 3-5 years’ related work experience (systems analysis, application development and support, operations support) with proven ability to lead a technical team through a process and systems change.
• Demonstrated experience in both on-premise and SaaS applications development and support for at least one core operations process such as product lifecycle management, or engineering and design systems.
• Extensive experience with developing and maintaining interfaces for both on-premise and SaaS applications.
• Strong understanding of enterprise business processes and their system interactions, particularly processes involving Finance, Procurement, Supply Chain, PPM, and IT.
• Strong knowledge of Oracle Fusion integration concepts and hands-on experience with OIC, REST/SOAP APIs, web services, XML, JSON, file-based integrations, data mapping, transformations, integration monitoring, and error handling.
• Strong understanding of end-to-end data flows and system dependencies, with the ability to determine how changes in one Oracle module, integration, business process, or data source may affect other functional areas and downstream systems.
• Knowledge of relational databases, SQL, enterprise data structures, master and reference data, transactional data, data reconciliation, and data-quality principles.
• Expert knowledge of structured troubleshooting, root-cause analysis, incident management, problem management, and issue-resolution methodologies, with the ability to distinguish among functional, configuration, integration, data, security, and application issues.
• Strong analytical and problem-solving skills with the ability to evaluate complex business requirements, identify cross-functional impacts, assess alternative solutions, and recommend sustainable approaches that maximize the use of standard Oracle Fusion capabilities.
• Strong business acumen and the ability to understand the financial, operational, project, and supply-chain implications of system transactions and configuration decisions.
• Ability to translate complex business requirements into clear functional and technical specifications and communicate technical concepts effectively to business users, senior leaders, developers, vendors, and other technical resources.
• Demonstrated ability to work independently, take ownership of complex production issues, coordinate resources across multiple teams, and drive issues through investigation, resolution, documentation, and knowledge transfer.
• Maintains a strong focus on scalability, supportability, data integrity, security, controls, and operational sustainability when evaluating or implementing Oracle Fusion solutions.

Why you’ll love working here

• This is a full-time, permanent position.
• In addition to an annual bonus and pension plan matching, this role provides you a very competitive salary in line with the successful candidate’s experience.
• We also provide the best-in-class health and wellness benefits package for this position, including things such as extended health care (i.e. paramedical services for massage therapy, speech therapy, mental health coverage, physiotherapy, and more), dental care, vision care, life insurance, medical leave coverage, parental leave coverage, childcare benefit partnership, $500 personal spending account, and an Employee Family Assistance Program (EFAP).
  This position qualifies for an optional hybrid work schedule.
• Free on-site gym.
• Parking is included and to assist those that are using transit, we operate a complimentary shuttle bus Monday through Friday with various pick up and drop off points around North Vancouver.

The estimated salary for this position is $97,200 - $118,800. In determining final salary, Seaspan considers many factors including the successful Candidate’s skillset and experience as well as position location and internal equity. The final base salary offer will be at the Company’s sole discretion and presented as part of a competitive total compensation package.

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With over 130 years of experience navigating in some of the world’s most complex and difficult waters, Seaspan Marine is the largest and most diverse tug & barge company on Canada’s West Coast, providing more than 2,500 ship assist & escort services annually. Our fleet of energy and specialty barges fuels international trade and is integral to building a stronger British Columbia. Seaspan Ferries serves the Vancouver Island supply chain with the most reliable, daily commercial ferry service between our terminals on the Mainland and Vancouver Island. Seaspan Energy operates a fleet of LNG powered vessels with established, long-term relationships for the procurement and bunkering of LNG.

Seaspan is committed to Employment Equity, supports diversity in the workplace, and encourages applications from all qualified individuals including, women, members of visible minorities, Indigenous persons, and persons with disabilities. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at [email protected] for confidential support. We are committed to providing an inclusive and accessible environment.