Tactical Healthcare Security Officer

Position Overview

Healthcare environments present unique safety challenges that require a balanced approach of strong tactical awareness and empathetic communication. In this role at Dartmouth General Hospital, you will maintain a safe, secure, and calm environment, primarily within the Emergency Department. Working directly alongside clinical teams, you will respond to emergency codes, de-escalate volatile situations, and ensure the safety of patients, staff, and visitors.

This casual position is ideal for experienced security professionals seeking high-impact work where strong critical thinking, physical readiness, and clear communication genuinely protect the local community.

Compensation and Schedule

• Pay Rate: $24.50 per hour

• Employment Status: Casual / Part-Time

• Shift Availability: Various shifts based on operational requirements

• Location: Dartmouth General Hospital (Dartmouth, NS)

What Success Looks Like

In your day-to-day work, success means:

• Maintaining a proactive, visible security presence in high-traffic areas, including Emergency Department waiting rooms.

• Using verbal de-escalation and conflict resolution techniques as the primary tool to resolve tense or aggressive interactions.

• Responding rapidly and professionally to emergency code calls, including Code White (behavioral emergency) and Code Silver (active threat).

• Assisting clinical personnel with high-risk patient observation, patient safety plans, and approved restraint procedures when directed.

• Providing direction and support to Patient Watch Security Officers on site.

• Writing accurate, objective incident reports and communicating risks promptly to dispatch and facility management.

Over time, success means:

• Building strong, trusted working relationships with hospital staff, local emergency services, and fellow security team members.

• Consistently maintaining high safety standards while upholding patient dignity and compassionate care during stressful situations.

Position Requirements

Must-Have Qualifications:

• High school diploma or GED equivalent.

• Minimum of 1 to 2 years of prior security experience.

• A valid Nova Scotia Security License (or the ability to obtain one prior to starting).

• Valid Standard or Intermediate First Aid and CPR Level C certification from a CSA-approved provider.

• Fluency in English (spoken and written).

• Physical capability to perform demanding duties, including standing and walking for up to 12-hour shifts, climbing stairs, running during emergency responses, and participating in physical restraint procedures when required.

• Valid certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB), or completion of prerequisite training before onboarding.

Nice-to-Have Qualifications:

• Diploma in Justice Studies, Police Foundations, or a related field.

• Previous experience in law enforcement, military service, or high-risk healthcare security settings.

Training and Certification Details

Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications are mandatory prerequisites for this role. Previously earned certifications may be accepted following review.

If you do not currently hold valid UOF and MOAB certifications, Paladin Security provides the necessary training program prior to onboarding. Training hours are unpaid; however, Paladin Security covers the full financial cost of the course for candidates who commit to six months of service.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Apply Today

If you have the experience, composure, and dedication required to protect patients and healthcare workers in a fast-paced environment, we encourage you to apply. Submit your resume to start the conversation with our recruiting team.