Talent Acquisition Coordinator

TALENT ACQUISITION COORDINATOR

About telMAX Inc.:

Based in York Region, telMAX is a private equity-backed all fibre digital infrastructure platform that provides a 21st century alternative to traditional telecom networks. Recognized for four consecutive years as Canada’s Fastest ISP with an industry-leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario.

Your Position & How You Will Contribute:

The Talent Acquisition Coordinator will support full-cycle recruitment across telMAX, helping us find and hire great people as we grow. This role also supports what happens after the offer is signed, including onboarding, employee file management, and benefits and RRSP administration. This is an ideal opportunity for a recent graduate looking to launch a career in Human Resources. In this highly dynamic position, you will have the opportunity to learn and grow in your career and within the organization.

Responsibilities & Key Duties:

Recruitment:

• Post job openings on job boards, social media, and school career portals
• Screen resumes and conduct initial phone screens to build shortlists of qualified candidates
• Schedule interviews and coordinate communication between candidates and hiring managers
• Track candidates and keep applicant records up to date in the applicant tracking system
• Help prepare offer letters and employment agreements
• Coordinate reference checks, background checks, and work-eligibility verification
• Support job fairs, campus events, hiring events, and co-op recruitment
• Help keep job descriptions and postings current

Onboarding:

• Coordinate pre-boarding and first-day logistics with hiring managers, IT, and other departments
• Prepare onboarding materials and welcome packages, and help run new hire orientation
• Set up new employee profiles in the HRIS and ensure documentation is complete
• Check in with new hires during their first weeks to support a smooth start

Employee Records:

• Maintain accurate and confidential digital employee files
• Update employee information and changes in the HRIS (ADP Workforce Now)
• Help prepare employment verification letters and other HR documentation

Benefits & RRSP Administration:

• Process benefits and RRSP enrollments, changes, and terminations
• Answer employee questions about benefits and RRSP, escalating more complex matters as needed
• Work with benefits and RRSP providers on routine administration

People and Culture:

• Plan and run culture initiatives such as Lunch & Learns, employee BBQs, celebrations
• Help prepare pulse surveys and analyze results
• Maintain positive relationships with employees and create a comfortable environment within the office

HR Support:

• Assist with offboarding tasks, including exit documentation
• Help prepare recruitment and HR reports, such as open roles and time-to-fill
• Support People Operations projects and other duties as assigned

What You Bring:

• A genuine interest in recruitment and Human Resources, and an eagerness to learn
• Strong communication and interpersonal skills, with confidence speaking to candidates and managers
• Excellent organization and time management, with the ability to juggle multiple open roles and deadlines
• Attention to detail and accuracy, especially with employee data
• Ability to handle confidential information with professionalism
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
• A proactive, service-minded attitude

Experience:

• This is an entry-level role; new and recent graduates are encouraged to apply
• Co-op, internship, or part-time experience in HR, recruitment, or a customer-facing role is an asset
• Experience with an HRIS or applicant tracking system (e.g., ADP Workforce Now) is an asset

Education:

• Recently completed degree or diploma in Human Resources, Business Administration, or a related field
• Working toward the CHRP designation is an asset

ImPACT Values

• Performance & Commitment

We hold ourselves to the highest standards, delivering exceptional results through dedication, accountability, and continuous improvement. Our commitment to excellence drives us to push boundaries, take ownership, and always follow through.

• Agility & Collaboration

We move fast, adapt with courage, and work together to solve challenges. Through empowerment and open communication, we foster a culture where bold ideas thrive. We leverage our collective strengths, achieve shared success and deliver exceptional results for our customers and teams.

• Customer Centricity

In every decision we make, we think through the customer’s lens. We know that anticipating and exceeding their expectations isn’t just good service—it’s the foundation of who we are. By staying deeply connected to our customers’ needs, we build loyalty, enhance our reputation, spark positive word-of-mouth and drive company growth.

• Trust & Integrity

We build trust by acting with integrity, respect, and transparency in everything we do. We communicate with each other openly and presume positive intentions. By upholding these principles, we strengthen relationships, create a culture of respect, and empower teams to succeed together.

Why You Should Join telMAX:

• We are a growing, dynamic organization
• We offer a competitive variable compensation package
• Hybrid positions
• Benefits (Medical, Dental, and Vision)
• Health Spending Account (HSA)
• RRSP matching program

Equity Statement

telMAX Inc. is an equal opportunity employer committed to fostering an inclusive and accessible workplace, welcoming applications from all individuals. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available on request for candidates during the selection process as well as throughout employment.