Team Member / Membre de l’équipe

Home Department: 300OPL

Job code: 300OPL-BR

Job class and function: TM-Reg

Job description

Hey burger lovers and creative minds! Patty Slaps is not just any burger joint; it's a place where food meets art, technology, and community , creating a vibrant atmosphere that's just as dynamic as your creative spirit. We're on the hunt for a Team Member (FOH and BOH rotation), but not just any. Our commitment is to offer not only delicious food but also an engaging atmosphere where every guest feels special. We're on the lookout for passionate team members who are excited to contribute to our dynamic and friendly team. We're looking for someone who can blend the art of hospitality with their artistic flair, making every customer's visit not just a meal, but an experience.

As a Team Member at Patty Slaps, you play a crucial role in our restaurant's operations, directly impacting our customer experience and operational efficiency. Your responsibilities include a diverse range of tasks essential to our service delivery, such as food preparation, maintaining cleanliness, and engaging with customers.Working under the guidance of the Team Lead, Assistant Manager andManager, you contribute to the smooth operation of the restaurant, ensuring compliance with our high standards of food quality and delivering exceptional customer service.

Key Responsibilities:

• Customer Service: Engage with customers, providing prompt, friendly, and efficient service. Address and resolve customer inquiries and issues to maintain high satisfaction levels.
• Food Preparation: Prepare food items according to Patty Slaps' recipes and quality standards. Ensure all foods are served promptly and meet our presentation criteria.
• Safety, Security, and Cleanliness: Maintain a clean and organized work area in compliance with health and safety regulations. Perform regular cleaning tasks to ensure a hygienic dining and kitchen environment.
• Team Collaboration: Work collaboratively with other team members to ensure operational efficiency. Training and Development: Participate in training sessions to enhance skills and understand new menu items or operational procedures.
• Company Policy Adherence: Adhere to all Patty Slaps policies and procedures to maintain the highest standards of operational and ethical conduct. Maintain effective communication across all team levels, aligning with the restaurant’s operational strategy.

What We're Looking For:

• A passion for customer service and a genuine desire to make guests' dining experiences memorable.
• Excellent communication skills and a friendly, approachable personality.
• The ability to multitask effectively in a fast-paced environment.
• A team player who is willing to jump in and assist where needed, from making burgers to handling cash.
• Flexibility to work various shifts, including morning/opening, night/closing and weekends.
• Previous experience in a fast-casual or quick-service restaurant is an asset but not required.
• Fluent in English and French (both required) to communicate effectively and creatively with a diverse clientele.

At Patty Slaps, we're all about growth, creativity, and creating a fun and supportive work environment. With self-ordering kiosks and unique animations playing on our big screen, every visit to Patty Slaps is a feast for the senses. And did we mention we serve beer? Our slogan, "If it don't slap, it ain't Patty's" captures the essence of our commitment to delicious, juicy burgers that are grilled to perfection. If you're ready to join a team that values good food, good vibes, good times, and great art, apply now for the Team Member role, and let's create memorable experiences together, one burger at a time.